Responsibilities

• Assist with administering and maintaining the ecommerce platform, including configurable website features, merchandising tools, navigation, and site settings
• Configure, schedule, and validate promotions, discounts, and other customer-facing campaigns
• Maintain website content, including banners, landing pages, navigation, and other merchandising updates
• Perform quality assurance testing for website changes, promotions, content updates, and new functionality before and after production releases
• Monitor website functionality and identify, troubleshoot, and escalate issues affecting the customer experience
• Support cross-functional teams including Marketing, Creative and Editorial Teams by accurately executing approved website changes
• Assist with production launch activities and monitor promotional accuracy during key sales events and seasonal campaigns
• Create and maintain documentation for recurring website processes, platform configuration, promotional setup, and operational procedures
• Support execution of site updates, promotions, and content changes
• Merchandise categories and collections with appropriate linking structures to support SEO and sales data.

Requirements

• 3+ years of experience in ecommerce, website operations, digital merchandising, or digital analytics
• Experience working with an ecommerce platform or content management system
• Familiarity with configuring promotions, website content, navigation, or merchandising features within an ecommerce environment
• Experience performing quality assurance testing for website changes and promotional launches
• Experience in analytics platforms and analyzing data, in particular SEMrush, Google Analytics, Google Search console, Looker Studio, Google Tag Manager, Bigquery
• SEO background – keyword research
• AEO/AI background – prompts and discoverability
• Experienced with Excel (can perform complex functions)
• Customer-minded and focused on using analytics to improve the digital shopping experience and business outcomes
• Strong organizational skills with exceptional attention to detail