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Fresh Thyme Market

eCommerce Content Operations Specialist

Aurora, IL (Hybrid)

$56K/yr – $88K/yrMid Level2+ years expFull time

Posted 5 months ago

Job Summary

Drive Fresh Thyme’s web and mobile content operations to deliver a seamless user experience and reliable CMS/QA.

  • Must-have: 2+ years in eCommerce or content operations with CMS tooling.
  • Must-have: Proven CMS content operationalization and basic HTML/CSS skills.
  • Standout: Analytics experience with Google/Adobe Analytics and cross-functional collaboration.

Job Description

Responsibilities

  • Create, maintain, and monitor Fresh Thyme’s website and mobile application product and content operations to ensure a seamless user experience
  • Manage and maintain site and app functionality in partnership with Digital Product Owner(s).
  • Partner with Digital Product Owner(s) to ensure Content Management System (CMS) functionalities and enhancements are up to date with latest code releases.
  • Responsible for Quality Assurance within the CMS operations workflow, as well as the customer-facing content published in production.
  • Manages aspects of SEO alongside Digital Merchandising Specialists and Agency partners.
  • Collaborates with Marketing department, Customer Service, Operations and Technical Support (including 3rd party services) to discuss, analyze and resolve website and mobile application issues.
  • Assist with website and mobile application troubleshooting during the development of new and existing projects.
  • Monitor and report out on Sales and Engagement analytics across web and app channels.

Requirements

  • At least 2-years of professional experience in eCommerce, website or mobile application maintenance or content operations.
  • Proven experience with operationalizing content into Content Management Systems.
  • Experience with SEO knowledge and non-technical SEO best practices.
  • Proficient in HTML, CSS. Basic graphic design a plus.
  • Strong organizational and project management skills.
  • Fundamental understanding of web-based design principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and quality assurance.
  • Effective time-management skills.

    Benefits

    • Weekly pay
    • Scheduling flexibility
    • Paid parental leave
    • Team member discount
    • Career growth opportunities
    • Medical, dental, and life insurance
    • 401(k) plan with employer match
    • All Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match
    Fresh Thyme Market logo

    Fresh Thyme Market

    At Fresh Thyme Market, we’re helping people live better, healthier lives. With 70 stores, we’re committed to providing our communities with real, healthy foods at real, affordable prices. We pride ourselves on our wide selection of fresh, local, and organic produce and meat alongside a variety of trusted, national brands and local favorites.Our Fresh Thyme Market team members are integral to the in-store experience and the heart of the Fresh Thyme brand. We’re passionate about healthy living and we’re always looking for dynamic and interested individuals to join our team.Our corporate headquarters is located in Downers Grove, IL—a western suburb of Chicago—and we have strong community of conveniently-located stores throughout the Midwest. If you’re interested in a career with Fresh Thyme, please visit our Careers page and apply online at freshthyme.com/careers.

    Founded in 2012
    Downers Grove Township, Illinois, USA
    1.7K employees (79 in marketing)
    FreshThyme.com

    Salaries

    Posted range

    $56K/yr – $88K/yr

    Taken straight from the job posting.

    See all Fresh Thyme Market salaries
    Fresh Thyme Market logo

    eCommerce Content Operations Specialist

    Fresh Thyme Market · Aurora, IL · Hybrid