E-Commerce - FM-24900 - eComm, Associate Content Specialist

Fort Mill, SC (Hybrid)

Salary Not AvailableIntern/New GradFull time

Posted 6 hrs ago

Job Summary

Owns the end-to-end product content workflow from drafting SEO-friendly descriptions to audits, sample coordination, and category maintenance, while collaborating with merchandising, customer service, and vendors.

  • Lead entry-level product content tasks with cross-functional partners.
  • Learn and apply new tools and systems to keep listings accurate.

Job Description

Responsibilities

  • Assists with creating and publishing clear, engaging, and SEO-friendly product descriptions.
  • Coordinates product samples to prepare items for online listing.
  • Conducts basic research on product features and specifications using provided resources.
  • Helps maintain accurate product categories for site navigation, supporting the eCommerce On-Site Merchandiser and the eCommerce Content Specialist.
  • Performs routine audits and quality checks for product listings, including verifying product names, descriptions, and photography to ensure accurate and consistent product content, pricing, and categorization.
  • Collaborates with merchandising, customer service, and vendors to address basic content discrepancies and product questions.
  • Develops foundational product knowledge of current merchandise assortments

Requirements

  • Bachelor’s degree or equivalent work experience required.
  • Proficiency using Microsoft Office and ability to create and maintain simple spreadsheets in Excel.
  • Strong organizational skills with the ability to multi-task, maintaining multiple projects on an on-going basis with shifting priorities. Must be able to easily embrace and manage change
  • Strong follow up and follow through to ensure all tasks are fully completed.
  • Strong oral and interpersonal communication skills.
  • This position requires the ability to accurately discern color, with or without accommodation.

Preferred

  • Creative writing experience along with experience writing prompts using AI (such as ChatGPT) preferred.
  • Willingness to learn new technologies, systems, and processes strongly preferred.
  • A positive attitude and a great sense of humor that relates to our "fun-loving" brand is a plus.

Benefits

  • Competitive Pay
  • Paid Time Off (Vacation & Sick Time)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Spending Accounts
  • Life, Disability, and Voluntary Benefits
  • Fitness Membership Discounts
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Employee & Family Discounts

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