DTC Product Manager (Launch & Growth) Shopify Platform

Los Angeles, CA (On-site)

$115K/yr – $145K/yrMid LevelFull time

Posted 4 months ago

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Job Summary

Drive the launch and growth of TRI’s Shopify-based DTC supplement line, owning the roadmap, KPIs, and cross-functional collaboration from concept to scale.

  • Own the launch roadmap and Shopify-backed DTC growth for the supplement line
  • Must-have: Proven Shopify DTC launch and scaling experience
  • Standout: Cross-functional leadership coordinating with physicians, researchers, and vendors

Job Description

Responsibilities

  • Own and execute the launch roadmap for TRI’s supplement line (and future product lines) via Shopify
  • Partner with internal stakeholders to ensure positioning, messaging, and content align with TRI brand values
  • Manage external partners/agencies to meet growth targets
  • Develop and manage DTC KPIs: conversion rate, CAC, LTV, retention, customer satisfaction, and more
  • Set up and optimize email/SMS flows
  • Implement and iterate on subscription flows
  • Coordinate reviews + UGC collection
  • Create and test landing pages, bundles, and offers
  • Manage the Shopify backend and connected tools (email/SMS, subscriptions, reviews, analytics)
  • Use analytics to identify insights, run tests, and continuously optimize performance

Requirements

  • Bachelor's degree in Business, Marketing, or a related field
  • Proven experience launching and scaling Shopify-based DTC products
  • Strong lifecycle marketing skills (email/SMS, subscriptions, retention)
  • Experience with data analysis, performance tracking, metrics-based decision making, and comfortable owning KPI dashboards
  • Project management capabilities including planning, coordination, and team collaboration
  • Strong communication and leadership skills

Preferred

  • Experience in supplements or health and wellness products is a plus
The Roxbury Institute logo

The Roxbury Institute

The Roxbury Institute is a leading multidisciplinary medical treatment center with locations in Los Angeles, Salt Lake City, and Tucson, dedicated to advancing care in lipedema, dermatology, plastic & reconstructive surgery, and aesthetic medicine. Renowned for pioneering the Advanced Lipedema Treatment (ALT) program, the institute blends cutting-edge clinical expertise with compassionate, patient-centered care and evidence-based research to set global standards in diagnosis, treatment, and wellness. With a world-class team of specialists and state-of-the-art facilities, The Roxbury Institute offers personalized treatment plans across medical dermatology, body contouring, surgical interventions, preventative medicine, and holistic wellness, serving patients locally and internationally.

Founded in 2015
Bell Gardens, California, USA