The Emergency Communications Center (ECC) Dispatcher position is responsible for maintaining a safe and secure workplace environment through the operation of the ECC. The ECC Dispatcher will monitor alarms, CCTV and control systems, while answering emergent and non-emergent calls for service with the expectation to provide the best most efficient customer support possible, keeping in mind critical thinking and emergency prioritization of needs in a dynamic environment. The ECC Dispatcher is responsible for coordinating security and emergency responses and maintaining logs of calls for service. The Dispatcher's core role is to promote a safe environment for patients, visitors and hospital employees. Schedule:   * Full-time | 72-80 hours every 2 weeks | Onsite St. Cloud Hospital * Day and Evening shifts | 8 to 12-hour shifts   * Every other weekend Pay and Benefits: * Starting pay begins at $24.21 per hour; exact wage determined by years of related experience * Pay range:  $24.21 - $36.35 per hour * Earn extra pay for working evening, night, and weekend shifts! * Tuition reimbursement and college grant programs available * Full-time benefits [https://nam10.safelinks.protection.outlook.com/?url=https://jobs.centracare.com/us/en/benefits&data=05|02|Melanie.Thelen@centracare.com|75f28a1af3f94f661d6908dd0a8486a5|1c45913baa5f4d3b9bfc987ab127fe57|0|0|638678286512141426|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=ef4is/33HJwF1LtKsSR52WrpNHMI7/ZNG6dwDSdJx6c=&reserved=0]: Medical, dental, PTO, retirement, employee discounts and more! Qualifications: * High school diploma or GED required * Associate or bachelor's degree in law enforcement, Criminal Justice, Business, Psychology or Sociology preferred * 1 year of emergency or high stress dispatching experience required * 2 years of demonstrated ability to operate radio, telephone equipment and/or console monitors required * 2 years Ability to adapt in a dynamic work environment while possibly working under pressure * Prior Health Care Security/EMS Dispatch Experience preferred * Ability to recognize self and to maintain calm professionalism in stressful and emotional situations * Must be capable of prioritizing tasks and setting priorities in a fast paced, multi-faceted environment * Foundational understanding of emergency response practices and procedures * Ability to detect irregularities, such as security breaches, facility and safety hazards and emergency situations * Maintains confidentiality in all aspects of the job * Accredited Verbal De-escalation Certification, EMR or EMT or Paramedic Medical Certification, ARMER Dispatcher Certification, APCO or Other Accredited Professional Dispatch Certification preferred.    CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.