Pivot Design

Director Project Management

Chicago, IL (Hybrid)

Pivot Design is a strategic creative agency redefining what healthcare brands can be. We believe healthcare needs soul—connection, authenticity, and meaning—and we use the power of design to make health more compelling and impactful. We’re looking for a Director of Project Management to lead our delivery function, develop a high-performing PM team, and ensure complex, high-impact work is executed with excellence, efficiency, and profitability across the agency. Skills and experience 10+ years of project management experience within a marketing or creative agency Experience leading and developing high-performing PM teams Proven success overseeing complex, multi-million-dollar integrated engagements Strong financial acumen, including scoping, forecasting, and margin management Ability to assess risk, make decisions, and drive accountability across teams Expertise in project management systems and operational workflows Exceptional communication and cross-functional leadership skills Healthcare and/or pharmaceutical experience preferred What you’ll do Lead and develop the Project Management team, setting clear standards for delivery excellence Own project health across the agency, ensuring work is delivered on time, on budget, and within scope Partner with Account, Creative, and Strategy leadership on scoping, staffing, and resource planning Oversee financial performance and ensure projects meet profitability targets Step in to lead high-complexity or high-risk engagements as needed Strengthen processes, tools, and reporting to improve visibility and operational efficiency What we offer At Pivot Design, we believe that our people are our greatest asset, and we have developed an employee-centric culture where we value our people above all else. With a focus on employee wellness, we offer competitive salaries and a comprehensive benefits package including medical, dental, and vision coverage, disability and life insurance, Flexible Spending and Healthcare Savings Accounts, a 401(k) & Profit Sharing Plan with company match, a generous PTO policy, and a flexible hybrid work environment. We are a passionate group of creative experts who support one another in our efforts to produce award-winning work for our amazing clients. We believe great creative comes from a diverse mix of minds, backgrounds, and experiences, and Pivot is committed to cultivating an inclusive work environment. Pivot provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.