RC Strategies | Remote, USA Contingent upon contract award — Anticipated start Summer 2026 RC Strategies is building a team to support a major Federal communications contract serving approximately 5 million active-duty service members, reservists, retirees, and their families. We're looking for a Director of Product Management who can own the full lifecycle of digital products that military families depend on to find and access services; someone who thinks in user outcomes, not feature lists, and who knows how to drive product decisions with data in complex, multi-team environments. This is the role for the person who's always asking "but did anyone actually use it?" You'll bring private-sector product discipline into a mission-driven federal environment, ensuring that every digital product decision — from feature prioritization to platform architecture — is grounded in validated user research and measured against real utilization outcomes. You'll sit at the intersection of content, design, and engineering, translating what military families actually need into what technical teams build, and holding the entire product experience accountable to results. What You'll Own: Product strategy and roadmap management across a portfolio of digital properties operating in AWS GovCloud. You'll define the product vision, prioritize competing requirements from multiple stakeholder groups, and drive iterative delivery cycles that continuously improve how military families discover and access services — all within DoD compliance frameworks including FedRAMP and the DoD Cloud Computing Security Requirements Guide. User research and requirements discovery — building the evidence base that drives every product decision. You'll lead user research initiatives, analyze behavioral data across digital properties, develop user personas and journey maps, and translate findings into actionable product requirements that engineering teams can execute against. You don't ship opinions — you ship validated hypotheses. Cross-functional coordination between outreach and engagement (O&E) teams and IT development teams. You'll be the bridge that ensures content strategy, creative services, and digital operations inform product decisions, and that technical capabilities are translated back into operational opportunities the communications team can leverage. When the content team identifies a user need, you turn it into a product spec. When engineering ships a capability, you ensure it actually gets adopted. Agile delivery leadership — running sprint planning, backlog grooming, and release management processes that keep product development moving at the pace the mission demands. You'll manage trade-off decisions between user needs, technical feasibility, and compliance requirements, making confident calls that balance speed with quality. Usability testing and continuous optimization, establishing testing frameworks that validate product decisions with real users before and after launch. You'll own the feedback loop between what gets shipped and what gets used, driving iterative improvements based on behavioral data, user testing results, and utilization metrics. Stakeholder communication and executive reporting — translating product performance into language that resonates with senior government leadership. You'll present product roadmaps, user research findings, and performance metrics to stakeholders who care about mission outcomes, not sprint velocity. What You Bring: 7+ years of product management experience, with demonstrated success leading cross-functional teams, managing digital product roadmaps, and delivering measurable improvements to user experience and engagement. You've owned products end-to-end, not just managed backlogs. A user-obsessed mindset grounded in data. You build products by understanding users first — through research, analytics, and testing — not by following stakeholder wish lists. You can articulate the difference between what users say they want and what they actually need, and you have the conviction to act on that distinction. The ability to operate across disciplines. You're equally comfortable facilitating a design review, negotiating technical trade-offs with an engineering lead, and presenting utilization metrics to a senior government official. You don't need to code or design, but you need to earn credibility with the people who do. Experience with agile delivery methodologies in complex environments. You've run sprints, managed releases, and navigated the tension between iterative delivery and structured governance. Bonus if you've done this in a federal, DoD, or highly regulated context. Strong analytical capability. You're comfortable in analytics platforms, you can build measurement frameworks that connect product decisions to user outcomes, and you know how to use data to win arguments and kill bad ideas — including your own. Familiarity with cloud environments (AWS), and the digital product ecosystem that supports large-scale content delivery and user engagement. You don't need to be a technologist, but you need to understand the infrastructure your products run on. Bonus: If you've worked in product management for Government digital services, military-serving organizations, or large-scale consumer-facing platforms where the product directly connects people to services — we want to hear from you. Salary Range: $175,000 – $200,000 annually, commensurate with experience. Location: Remote