Responsibilities

• Brand & Communications Strategy Development : Collaborate with the Storyful Intelligence team to create and implement social data-driven reporting and communications strategies, including positioning, risk mitigation, and thought leadership.
• Risk & Crisis Management Communications : Participate in advising clients who are navigating risk or crisis by delivering Storyful data and insights to guide their communications strategy.
• Client Relationship Conversion : Tap into existing client relationships and new client prospecting to serve as a trusted advisor who can combine insights with communications strategy to drive their success.
• Category Growth Strategy & Execution : Partner with Storyful brand and data analyst team to develop and execute tailored strategies for potential clients and build custom proposals.
• Strategic Storytelling : Deliver compelling presentations, leveraging Storyful reporting and communications experience to showcase Storyful audience analysis, competitor research, sentiment tracking, market risks, trends, to inform client strategy and campaigns.
• Reputation Insights : Provide insights into digital and earned media trends and reputational risks to help clients increase visibility and strengthen their market position.

Requirements

• Professional Experience : 12+ years of experience leading a client or team in communications strategy, risk or crisis communications, and research reporting from a top-tier communications, social listening agency, research or consulting firm.
• Data & Insights Expertise : Deep experience leveraging both qualitative and quantitative research, including social listening, market trends, sentiment analysis, competitive intelligence, and consumer insights to counsel clients.
• R elationship Building & Presentation Skills : Executive presence and expertise synthesizing data and insights into compelling storytelling and shaping pitches and strategies to build trust and new client relationships.
• Strategic Thinking : Ability to think critically and strategically about client needs and offer innovative solutions tailored to their business objectives.
• Commercial mindset and new business acumen : Track record of strong relationships that can be leveraged for generating new client growth.
• Communications Risk and Growth Strategy : Proven experience in using data-driven insights to articulate risks and opportunities for client communications strategy.
• Passionate Learner: Possess a natural curiosity to stay informed about trends, influence, competitive offerings, and industry developments to inform Storyful growth.
• Team Player : Experience collaborating effectively with cross-functional teams, including research analysts, senior leaders, and client partners.
• Flexibility : Willingness to work in our Midtown Manhattan office 3 days each week.

Benefits

• a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
• Flexible work culture.