Agency
Omnicom Corporate
Job Function
Projects and Performance Improvement
Job Subfunction
Project and Program Management
Job Description
We are seeking a Director, Integrated Projects to serve as the central point of contact for both agencies and clients across all American Express (Amex) Integrated Agency Team (IAT) projects, both in the US and across our growing footprint in international markets. This corporate role works closely with the Omnicom ICL, operating independently of any individual agency, and is responsible for driving integration, coordination, and execution across multiple disciplines and partner organizations.
As one of our largest and most important client relationships, Amex represents a significant and growing investment across creative, media, experiential, influencer, CRM, data, analytics, and production services. The Director, Integrated Projects will play a critical role in ensuring our company consistently delivers a seamless, "One Omnicom" experience by connecting teams, aligning priorities, and driving accountability across complex, multi-agency initiatives.
This position requires a highly collaborative leader who can influence without direct authority, build trusted relationships across a diverse stakeholder ecosystem, and manage multiple integrated workstreams simultaneously while continuously improving how teams work together.
The role also involves regular client contact - from mid to senior level throughout the Amex organization – so candidates should be experienced and skilled in partnering with clients and building partnership and trust over time
This role will be based in our New York City office and requires regular in-office presence across multiple NY OMC offices, as well as regular time spent at Amex’s HQ in downtown NY.
Essential Functions
Integrated Project Leadership

• Serve as the central project leadership resource across all IAT initiatives for Amex
• Drive planning, coordination, and execution of integrated projects from briefing through delivery and reporting
• Maintain accountability for the successful delivery of integrated workstreams
• Post-campaign reporting and performance reviews
• Ensure alignment and coordination across teams to achieve business objectives, timelines, and quality standards
  

Cross-Agency Collaboration

• Build and maintain strong working relationships across Omnicom agencies (currently UM, Goodby Silverstein & Parters, Momentum, Acxiom, RAPP, Creo and Omnicom Productions)
• Partner effectively with external agencies and client stakeholders
• Collaborate with Amex internal agency teams
• Act as a trusted connector and facilitator to remove barriers, resolve challenges, and accelerate decision-making
  

Meeting and Communications Management

• Lead planning and coordination of content, agendas, and deliverables for internal and client-facing meetings
• Ensure meetings are strategically designed to move projects forward and support business objectives
• Track action items, ownership, and follow-through across stakeholders
  

Workflow & Process Optimization

• Provide ongoing oversight of workflow management across cross-agency collaboration platforms, including Omni and other project-management environments
• Identify opportunities to streamline processes, improve efficiency, and strengthen cross-functional ways of working
• Establish best practices, governance frameworks, and operational standards that enhance project delivery
  

Strategic Integration & Capability Development

• Partner with Omnicom and client leadership to continuously evolve integrated operating models and ways of working
• Drive initiatives that improve collaboration, speed to market, accountability, and overall work quality
• Support onboarding and integration of new Omnicom capabilities, agencies, and specialist resources as business needs evolve
• Ensure new partners are effectively integrated into existing workflows and positioned for long-term success
  

Network Connectivity & Global Coordination

• Serve as a key connection point for Omnicom agencies operating in international markets
• Facilitate communication, collaboration, and alignment across global teams supporting American Express
• Help maintain consistency of process, delivery standards, and client experience across regions
  

Client Value & Thought Leadership

• Support development and execution of value-added initiatives that strengthen the Omnicom-Amex partnership
• Coordinate Omnicom participation and client engagement opportunities at key industry events, including Cannes Lions and other relevant conferences
• Facilitate the regular flow of thought leadership, innovation, and strategic insights from Omnicom to Amexs
• Identify opportunities to bring new ideas, capabilities, and market perspectives to the client relationship
  

Education, Skills And Experience Requirements

• Bachelor's degree or equivalent professional experience
• Minimum 10 years of experience in integrated project management, account leadership, client operations, marketing, media, consulting, or agency management
• Experience managing large-scale, cross-functional initiatives involving multiple stakeholders and workstreams
• Demonstrated ability to operate effectively in complex, matrixed organizations
• Exceptional project management, organizational, and communication skills
• Proven ability to influence stakeholders without direct reporting authority
• Strong executive presence and client-facing experience
• Prior experience within the Omnicom network or another holding company environment a plus
• Familiarity with integrated marketing services across creative, media, CRM, experiential, influencer, production, and data disciplines preferred
• Experience supporting global or multi-market client organizations preferred
• Knowledge of collaborative workflow and project management platforms preferred
  

US Salary Range
$200,000 — $240,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Benefits Of Joining
One of our primary goals is to support the health and well-being of you and your family. Our compensation plan includes the following benefits, in addition to many others:

• Healthcare Options
• Medical
• Dental
• Vision
• Prescription
• Dependent and Health Care Flexible Spending Accounts
• 401(k) Savings Plan
• Paid Time Off
• Employee Assistance Program
• Legal Assistance Plan
• Tuition Education Assistance
• Employee Stock Purchase Plan
• Exclusive discounts on electronics, gyms, and everyday purchases

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice
For US Job Seekers
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
,
US Salary Range
$200,000 — $240,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Benefits
One of our primary goals is to support the health and well-being of you and your family. Our compensation plan includes the following benefits, in addition to many others:

• Healthcare Options
• Medical
• Dental
• Vision
• Prescription
• Dependent and Health Care Flexible Spending Accounts
• 401(k) Savings Plan
• Paid Time Off
• Employee Assistance Program
• Legal Assistance Plan
• Tuition Education Assistance
• Employee Stock Purchase Plan
• Exclusive discounts on electronics, gyms, and everyday purchases