Director, External Communications

Nashville, TN (On-site)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 3 months ago

Job Summary

Drive external corporate communications and media relations at Jackson, with primary responsibility for financial messaging and cross-functional coordination with IR and crisis teams.

  • Must-have: 8+ years in communications/public relations with strategic planning and leadership.
  • Standout: Primary media contact with collaboration across crisis management and investor relations.

Job Description

Responsibilities

  • Directs the efforts of the team to execute strategic initiatives related to financial communications, media relations, awards, conference sponsorships, industry and civic organization involvement, speaking engagements, and other external communications.
  • Formulates corporate messaging and issue-specific proactive/reactive talking points, coordinating executive review of materials to support consistency of message in market, accuracy, and compliance and alignment with overall business strategy.
  • Serves as company’s primary media point of contact.
  • Partners with communications colleagues to support the development and execution of external elements for crisis communications, cyber security, incident management, and other similar corporate communications plans and policies.
  • Partners with Investor Relations to develop integrated strategies to support, develop, and promote company’s financial and business results to key external stakeholders, including quarterly earnings announcements, other financial-related communications, analyst/media talking points, and executive presentations.
  • Oversees brand-level paid media efforts, including trade, business/consumer advertising campaigns, coordinating with Enterprise Marketing on creative development and performance tracking, and coordinating with Legal and Purchasing to manage vendor relationships.
  • Oversees the development of content for specific sections of company's corporate website, Jackson.com, and manages social media for select corporate executives.
  • Improves the department's productivity, cost efficiency, and effectiveness.
  • Contributes to the development and monitoring of the department’s annual business plan and budget.
  • Ensures the quality, quantity, and priority of all work performed within the External Communications team.

Requirements

  • Excellent written and verbal communication skills.
  • Strong project and people management skills.
  • In-depth knowledge of Jackson’s operations, current and historical financial data, strategic plans, and competitive advantages.
  • Ability to engage others, develop and maintain effective networks, and promote a positive image for Jackson.
  • Strong public speaking, influencing, and negotiation skills.
  • Excellent organizational and time management skills.
  • Excellent knowledge of financial services industry, especially U.S. insurance and retirement planning companies, products, and services.
  • Solid understanding of business strategy and the ability to generate clear and consistent messaging that effectively communicates the company’s business strategy to multiple audiences.
  • General knowledge of GAAP and Statutory accounting principles and financial statements.
  • Ability to comprehend and summarize key performance and financial analysis reports.
Jackson logo

Jackson

Jackson® (NYSE: JXN) is committed to helping clarify the complexity of retirement planning – for financial professionals and their clients. Through our range of annuity products, financial know-how, history of award-winning service* and streamlined experiences, we strive to reduce the confusion that complicates retirement planning. We take a balanced, long-term approach to responsibly serving all our stakeholders, including customers, shareholders, distribution partners, employees, regulators and community partners. We believe by providing clarity for all today, we can help drive better outcomes for tomorrow. Interested in becoming one of our associates? At Jackson, we offer opportunities to take on challenges, get involved in causes that are important to you, and learn from your talented network of peers. Your time and talents get a chance to make a difference that resonates beyond your office and long after the workday ends, supporting our purpose to help American’s achieve Financial Freedom for Life. For more information, visit jackson.com Contact Us 517/381-5500 – General Information 800/644-4565 – Contract Owners 877/565-2968 – Values and Contract Information *SQM (Service Quality Measurement Group) Call Center Awards Program for 2004 and 2006-2024. (Criteria used for Call Center World Class FCR Certification is 80% or higher of customers getting their contact resolved on the first call to the call center (FCR) for 3 consecutive months or more.) Jackson® is the marketing name for Jackson National Life Insurance Company® (Home Office: Lansing Michigan) and Jackson National Life Insurance Company of New York® (Home Office: Purchase New York). Jackson National Life Distributors LLC.

Founded in 1961
Lansing, Michigan, USA
3.8K employees

Funding

Total Funding
$1.6B
Last Raise
$500M
Post IPO Equity, 2 months ago

Funding History

  • Jan 2026
    Post IPO Equity • $500M
  • Mar 2023
    Post IPO Equity • $550M
  • Jun 2020
    Secondary Market • $500M

Traffic Signals

Monthly Visitors
742K
Monthly Google Ads Budget
$21.7K
Traffic Source Mix
Search
10.8%
Direct
47.7%
Referral
1.9%
Social
1.4%
Paid
0.3%

Headcount Trend

Current headcount: ~3.8K

Recent News

Jackson logo

Director, External Communications

Jackson · Nashville, TN · On-site