Responsibilities

• Develop strategic proposals and communications plans for clients and new business prospects
• Serve as a primary client contact, representing the team in client meetings, conference calls, and while working on client sites
• Manage client projects, including coordinating project rollouts, ensuring deadlines are met
• Scenario plan for likely outcomes and develop corresponding communications strategies
• Draft client materials (or review junior team deliverables where appropriate), including communications for key stakeholders, FAQs, media statements, among others
• Anticipate client and account team needs and concerns and proactively work with senior leaders to address them
• Actively participate in the generation of new business proposals and presentations
• Support the development, production and marketing of thought leadership surrounding emerging trends and issues
• Foster talent, by serving as a coach and mentoring junior team members

Requirements

• Bachelor’s degree
• 5+ years of relevant professional experience and a background in crisis/issues management, cybersecurity, and/or corporate communications
• Track record of managing communications with multiple stakeholders (investors, employees, customers, media, etc.) during crisis events
• Excellent organizational skills and written and verbal presentation skills
• Prior client service, consulting, agency experience is a must
• Ability to advise and secure confidence of senior communications client contacts as well as account leads and junior team members
• Proven project management track record and comfort managing and working with staff at all levels
• Expert in Excel, PPT – can keep deliverables moving against project plans, as well as develop rollouts and roadmaps
• Ability to work under pressing deadlines across multiple projects – understands effective time management
• Demonstrated people management experience including mentorship and supervision of others