Director of Communications – Department of Human Services (DoHS)

USA (On-site)

$75K/yr – $85K/yrDirector/ExecutiveFull time

Posted 2 weeks ago

Job Summary

Lead comprehensive public engagement and crisis communications for state-level governance, working directly with executive offices and stakeholders to align strategy, rapid-response, and multi-channel campaigns.

  • Own executive messaging and rapid-response planning across media and events.
  • Oversee multi-channel public education campaigns and accessibility/compliance.
  • Manage relationships with government officials, media, and partners under tight deadlines.

Job Description

Responsibilities

  • Executive Collaboration: Partner directly with the Governor’s Office, Secretary of Human Services, Legislature, and key stakeholders to align public engagement with strategic goals.
  • Crisis & Media Command: Serve as the primary architect for rapid-response planning and high-profile risk mitigation. Author executive statements and direct on-site press logistics for legislative sessions, hearings, and briefings.
  • Campaigns & Digital Ecosystems: Oversee multi-channel strategies (web, social, traditional press) and execute large-scale public education campaigns.
  • Compliance: Ensure all communications meet accessibility standards (ADA, plain language), multi-language translation protocols, and public disclosure laws.
  • On-Site Operational Leadership: Provide hands-on direction during mandatory, high-priority events, including agency press conferences, State Legislative sessions, and emergency operations.

Requirements

  • Bachelor’s degree in communications, journalism, or a related field.
  • Public Sector PR & Media: Extensive experience in strategic communications, public relations, and public media management within complex organizational or public sector environments.
  • Crisis Management: Proven track record in rapid-response planning and high-profile risk mitigation.
  • Legislative & Policy Fluency: Deep familiarity with federal and state legislative processes; skilled at translating complex policy into accessible public narratives.
  • Leadership & Stakeholder Management: Proven success supervising communications staff and managing relationships with government officials, news media, and community partners under tight deadlines.
  • Tools & Compliance: Proficiency in Google Workspace, Microsoft Office, and digital content management tools. Strong understanding of ADA standards and public disclosure requirements.
  • Emergency Operations: Experience handling public information oversight during active emergency operations and utilizing media data to pivot strategies.

Benefits

  • Health & Wellness: Comprehensive medical, dental, and vision plans.
  • Retirement Planning: Secure state retirement plan with employer contributions.
  • Work-Life Balance: Generous paid leave (vacation/sick time) and paid state holidays.
WV Department of Human Services logo

WV Department of Human Services

The West Virginia Department of Human Services promotes a thriving and healthy West Virginia through providing access to critical health care, essential social services and benefits, and trusted information, with a special emphasis on vulnerable populations.

Founded in 1989
Charleston, West Virginia, USA
491 employees (29 in marketing)

Salaries

Posted range

$75K/yr – $85K/yr

Taken straight from the job posting.

See all WV Department of Human Services salaries

Marketing Team

Median Tenure
3.7 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$343
Traffic Source Mix
Search
49.6%
Direct
43.8%
Referral
5.4%
Social
0.6%
Paid
0.5%

Headcount Trend

Current headcount: ~491

Recent News

WV Department of Human Services logo

Director of Communications – Department of Human Services (DoHS)

WV Department of Human Services · USA · On-site