Digital Strategy Lead – Customer Experience, Digital & Media Strategy Team - HIV

Foster City, CA (On-site)

$206K/yr – $266K/yrSenior Level12+ years expFull time

Posted 3 days ago

Job Summary

Own and drive digital strategy and innovation across brand planning, media, and customer journeys, aligning with regulatory requirements and cross-functional teams.

  • Lead digital planning across media, web, email, and emerging platforms
  • Develop measurement frameworks and learning agendas to inform decision-making
  • Partner with therapeutic areas and internal teams to integrate digital strategies into commercial plans

Job Description

Responsibilities

  • Develop and execute digital strategies aligned with brand objectives and business goals
  • Serve as the primary point of contact for digital planning across media, web, email, and emerging platforms
  • Design personalized content strategies to enhance engagement for HCPs and patients
  • Embed digital best practices and innovation into brand planning, leveraging success across the organization
  • Drive insight development and measurement frameworks (KPIs, learning agendas, reporting tools)
  • Identify opportunities for digital health innovation and emerging technologies
  • Collaborate with media partners and internal teams to optimize activations and audience targeting
  • Provide strategic guidance on digital operations, capability development, and process optimization
  • Ensure regulatory alignment and compliance across all digital initiatives
  • Act as a business partner to therapeutic areas, integrating digital strategies into broader commercial plans

Requirements

  • Bachelor's Degree and Twelve Years’ Experience
  • OR
  • Masters' Degree and Ten Years’ Experience
  • OR
  • PhD and Eight Years’ Experience
  • 8+ years in digital strategy or omnichannel marketing, with agency experience a plus
  • Expertise in digital planning, media activation, performance measurement & optimization
  • Skilled in audience planning and activation using 1P and 3P datasets
  • Proven ability to develop personalized content strategies across channels
  • Experience in customer journey mapping and CRM/web journey design

Preferred

  • Biotech/pharma experience preferred, across broad and rare therapeutic areas
  • Familiarity with digital health technologies (telehealth, wearables, digital therapeutics)
  • Analytical mindset with data-driven decision-making experience
  • MBA or advanced degree preferred

Benefits

  • discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
  • Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
Gilead Sciences logo

Gilead Sciences

3.8 Glassdoor

At Gilead, we set – and achieve – bold ambitions to create a healthier world for all people. From our pioneering virology medicines to our growing impact in oncology, we're delivering innovations once thought impossible in medicine. Our focus goes beyond medicines, and we also strive to remedy health inequities and break down barriers to care. We empower our people to tackle these challenges, and we’re all united in our commitment to help millions of people live healthier lives.Social Media Guidelines: https://www.gilead.com/social-media-guidelines

Founded in 1987
San Mateo, California, USA
15K employees (773 in marketing)
74% recommend to a friend
80% CEO approval

Salaries

Posted range

$206K/yr – $266K/yr

Taken straight from the job posting.

See all Gilead Sciences salaries

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    Post IPO Debt • $3.5M
  • Feb 2024
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