Digital Manager, Fan Experience

Frisco, TX (Unknown)

Salary Not AvailableMid Level3+ years exp

Posted 2 weeks ago

Job Summary

Own and lead the digital content strategy and execution for Dallas Stars properties, managing multi-channel content creation, updates, fan engagement programs, analytics, and cross-team collaboration.

  • Own editorial calendar and content production across websites and apps
  • Drive fan engagement, sponsorship elements, and cross-team collaboration

Job Description

Responsibilities

  • Create and maintain pages and other elements from every department in the organization, including Dallas Stars “Victory Club” season tickets microsite, Dallas Stars Ice Girls microsite, and Dallas Stars Foundation microsite.
  • Ongoing, timely updates of content and design of DallasStars.com, the Official Dallas Stars App and associated microsites, ensuring they meet the objectives established by the organization
  • marketing communications including those designed to drive ticket sales, event and arena information, and online promotions
  • hands-on production of team content (text, video, photos, infographics), and latest news stories from DallasStars.com writers and reporters for high fan engagement
  • hockey-related information including press releases, breaking team news, injury and roster updates and team statistics
  • in-game coverage and recaps, in concert with NHL updates
  • utilize the mobile alert feature through the Official Dallas Stars App to promote team-produced written content, highlights and important team information.
  • Be available outside of office hours when news breaks and it must be updated on the website
  • During and after games, must update scores and highlights on DallasStars.com homepage, utilize the mobile alert feature through the app to promote in-game content, edit and publish game recap, and upload postgame videos
  • Create and implement a variety of fan engagement strategies, whether sponsored or team-initiatives only, to engage with fans and generate leads

Requirements

  • College degree and minimum of three years relevant experience required
  • Strong knowledge of HTML, CSS, and experience using content management systems
  • Expert skills with website architecture, topography, design and implementation
  • Proficiency in Adobe Photoshop a plus
  • Experience in email marketing is a plus
  • Experience in MLB, NBA, NFL, NHL or professional sports media preferred (collegiate, other professional/minor league sports, or similar event-related business experience considered)
  • Hockey knowledge preferred
  • Thorough knowledge of digital platforms, including website, mobile applications/communications and web and e-mail based marketing
  • Superior writing and editing skills
  • Excellent time management and project management skills
Dallas Stars logo

Dallas Stars

3.2 Glassdoor

The Dallas Stars are a professional ice hockey team based in Dallas, Texas. They are members of the Central Division of the Western Conference of the National Hockey League.

Founded in 1993
Frisco, Texas, USA
547 employees (92 in marketing)
0% recommend to a friend
0% CEO approval

Marketing Team

Marketing Team Size
70 (13% of company)
Median Tenure
4.4 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
19.1M
Monthly Google Ads Budget
$209.1K
Traffic Source Mix
Search
41.3%
Direct
48.3%
Referral
2.2%
Social
5.1%
Paid
0.4%

Headcount Trend

Current headcount: ~547

Recent News

Dallas Stars logo

Digital Manager, Fan Experience

Dallas Stars · Frisco, TX · Unknown