Responsibilities

• Write and edit user-centered web content, including page copy, navigation labels, microcopy, forms, help text, and calls to action that support clear user action and understanding.
• Partner with designers to ensure content and UX/UI work together, including content hierarchy, layout fit, and scannability.
• Develop and apply content strategies that support intuitive user journeys across large, portfolio-based sites and program ecosystems.
• Recommend and refine information architecture, navigation structures, page templates, and taxonomy to improve findability and consistency.
• Conduct keyword research and implement SEO best practices across page titles, headings, metadata, and on-page content to support discoverability.
• Use analytics and performance signals to improve content effectiveness over time, recommending updates that strengthen engagement and task completion.
• Collaborate with Project Marketing Specialists and program teams to clarify goals, audiences, and content requirements, and to incorporate stakeholder feedback efficiently.

Requirements

• Bachelor’s degree in Communications, Marketing, English, UX, web-related field, or equivalent practical experience.
• 3-5 years of experience writing and editing digital content for websites or digital products, with demonstrated UX writing or content strategy responsibilities.
• Experience improving content outcomes through information architecture/taxonomy, content audits, SEO best practices, or analytics-informed creative decisions.
• Familiarity with analytics platforms (GA4 preferred) and dashboard/reporting tools.
• Experience supporting WordPress-based sites and/or content-managed environments.
• Strong UX writing and web content fundamentals, including plain language, content hierarchy, scannability, and writing for user action.
• Ability to develop content strategies that support information architecture, taxonomy, and streamlined user journeys across complex portfolios.
• Portfolio of published digital content (web pages, UX writing samples, content strategy artifacts, or comparable work).

Preferred

• We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better
• Our work holds great weight and responsibility, and the opportunity to impact the lives of millions
• Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals
• FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up , and the scale of a state agency
• Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more
• We have a commitment to professional development and an emphasis on shared leadership , to ensure growth for employees and the organization overall

Benefits

• Competitive compensation, generous PTO, holidays
• Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
• CalPERS retirement program and optional 403(b) and 457 Retirement plans
• Tuition reimbursement
• Public Service Loan Forgiveness certified employer