Responsibilities

• Maintain the social media content calendar, coordinating assets, approvals, and publishing for organic and paid content with a high level of accuracy, consistency, and channel-appropriate voice.
• Support community management and social monitoring, identifying and flagging issues or trends for the broader team.
• Help manage the Vertex web estate, including publishing, and maintaining site inventory.
• Edit content across channels, ensuring accuracy, consistency, and adherence to channel‑specific voice and tone.
• Support paid digital media campaigns by coordinating assets, timelines, and updates with agency partners.
• Coordinate reviews and gather inputs from subject matter experts and stakeholders to ensure timely execution of deliverables.
• Support the regulatory review process by preparing and submitting materials, tracking feedback, and implementing approved changes.
• Help track and compile performance metrics, supporting basic reporting and optimization efforts.

Requirements

• Bachelor’s degree in Communications, Marketing, Digital Media, or related field.
• Strong experience in digital communications, social media, or a related role.
• Agency experience is an asset.
• Strong organizational skills and attention to detail, with reliable follow through.
• Hands on experience executing social media content.
• Ability to manage multiple workstreams in a fast paced environment.
• Collaborative, responsive, and open to feedback.
• Familiarity with social platforms, content management system (CMS) tools, and basic analytics.
• Clear written and verbal communication skills.
• Experience proofreading various styles of copy and editing for grammar and voice.
• Curious, proactive, and motivated to build a broad digital communications toolkit.
• Ability to work effectively in a global, highly regulated environment.
• Strong written and verbal communication skills in English.
• Flexibility to adapt to changing priorities and manage multiple projects simultaneously.