Responsibilities

• Attend client meetings as needed and lead discussion on digital communications initiatives with a consultative approach, creating engagement strategies based on client’s needs
• Build and update various benefit communication materials including digital benefits hubs, self-service promotional materials, webinar videos, and other materials as directed
• Manage various projects from start to finish while coordinating deadlines and prioritizing tasks for multiple projects with short turnaround times
• Prepare content, while being responsible for edit rounds and proofreading finalized materials
• Provide product education and assist with special communications projects as needed
• Assist in reviewing other materials and supporting colleagues as necessary
• Continuously discover and implement new functions and industry best practices to maximize efficiency
• Keep abreast of communication and benefit trends
• Report on the effectiveness of digital employee communications campaigns for clients and provide strategic recommendations for optimization