Responsibilities

• Digital Experience & Design (50%)Designs and produces print and digital communications materials and visual assets for websites, email marketing, social media, and other digital platforms, including reports, flyers, posters, brochures, presentations, infographics, signage, and event collateral.
• Supports maintenance across digital platforms, ensuring content remains current, accurate, and accessible.
• Ensures materials adhere to KU brand, style, and accessibility standards and effectively translates complex information for clear communication.
• Communications Support & Content Development (25%)Writes, edits, and adapts copy and design for news releases, features, websites, social media, newsletters, reports, presentations and other products for internal and external audiences.
• Maintains and organizes shared communications and design assets, including graphics, photographs, templates, and brand resources, to support consistent and effective communications, training, web, and outreach activities.
• Digital Quality, Analytics & Continuous Improvement (15%)Monitors website quality and performance and uses analytics to recommend improvements and enhancements to user experience.
• Collaborates with team members and stakeholders to identify, implement, and evaluate improvements to internal processes, workflows, and service delivery practices.
• Consultation, Collaboration & Special Projects (10%)Serves as a communications resource and consultant to subject matter experts, administrative units, and other research stakeholders.
• Collaborates with partners across campuses and organizational units to support digital communications and graphic design activities.
• Participates in special projects, cross-functional initiatives, professional development, and other duties as assigned.

Requirements

• Bachelor's degree in communications, journalism, English, public relations, graphic design, marketing or related field and 1 year of related professional experience; OR associate's degree and 3 years of relevant professional experience; OR high school diploma/GED and 5 years of relevant professional experience.
• Strong writing, editing, and visual communication skills as demonstrated in application materials.
• Experience creating print and digital communications materials.
• Experience creating, editing, and maintaining website and/or intranet content.
• Experience managing multiple projects and deadlines.

Preferred

• Proficiency with Adobe Creative Cloud applications, particularly InDesign, Illustrator, and Photoshop as demonstrated through application materials, portfolio review, and interview.
• Experience maintaining websites using a content management system (CMS), such as Drupal, WordPress or similar platforms.
• Experience using Microsoft SharePoint.
• Experience using Google Analytics or web analytics tools.
• Experience applying web accessibility and usability best practices.
• Experience creating reports, presentations, infographics, illustrations and/or other visual communications materials.