Responsibilities

• Own the full campaign lifecycle for assigned accounts, from internal kickoff and client onboarding through setup, launch, optimization, contract fulfillment, and reporting.
• Serve as a primary contact for clients with active campaigns while providing clear updates on deliverables, timelines, pacing, and performance.
• Traffic, test, launch, and track campaigns across relevant platforms, accurately implementing creative assets, third-party tags, targeting, and other campaign requirements.
• Partner with Sales to monitor delivery, pacing, and performance against contracted goals and client KPIs; proactively troubleshoot issues, implement optimizations, and escalate risks when needed.
• Prepare and communicate internal and client-facing performance reports, including wrap reports that highlight results, insights, top-performing elements, and recommended next steps.
• Support account retention and growth by identifying client needs, sharing campaign insights, forecasting fulfillment and revenue impacts, and contributing to improvements in EHS products, services, and processes.

Requirements

• 3+ years of hands-on experience managing digital advertising campaigns in ad operations, client services, account management, performance marketing, pharmaceutical marketing, or a related field.
• Demonstrated experience executing the full campaign lifecycle, including setup, trafficking, QA, launch, pacing, optimization, troubleshooting, reporting, and contract fulfillment.
• Working knowledge of direct and programmatic media buying, ad servers, DSPs, SSPs, third-party tags, targeting, and digital advertising standards and metrics such as CPM, CPUV, SOV, and IAB formats.
• Strong analytical and problem-solving skills, with the ability to interpret campaign data, identify risks and opportunities, and translate findings into clear, actionable recommendations.
• Proficiency with Microsoft Excel and PowerPoint, Salesforce, and campaign, task-management, reporting, or analytics platforms used to manage accounts and communicate results.
• Excellent written, verbal, presentation, and customer service skills, with the ability to communicate confidently with clients and build effective relationships across internal teams.
• Highly organized, detail-oriented, and accountable, with strong time and project management skills and the ability to manage multiple campaigns, deadlines, and changing priorities.
• Proactive, collaborative, and quick to learn, with a commitment to client success, knowledge sharing, and continuous improvement of team processes and campaign outcomes.

Benefits

• 401(k) with profit sharing and cash balance plan
• Health, Dental, and Vision Insurance (50% company contribution)
• Life Insurance and Referral Program
• 15 PTO days + 7 paid holidays + your birthday off
• Monthly reimbursement for high-speed internet (up to $50)
• Company-provided laptop and home office setup stipend