Responsibilities

• Assist account managers and associates in executing our digital services (email marketing, media buying, social media creation, and website upkeep) across all clients.
• Maintain and update content calendars and performance reporting dashboards to ensure timely delivery of digital content.
• Assist account leads in drafting compelling, timely and well-written copy that aligns with client goals and messaging for a variety of different digital channels including email, websites, social media, and online advertising.
• Create and configure landing pages to support digital marketing campaigns.
• Monitor and update digital fundraising and paid advertising performance dashboards to track and report on the performance of digital campaigns.
• Digital fundraising and paid ad performance dashboard updates
• Assist in onboarding new clients, ensuring a smooth transition and well-documented setup that is consistent with our standard operating procedures.
• Provide creative organic social media copywriting and scheduling support to digital accounts team.
• Track and respond to support tickets related to digital platforms to ensure the issue is addressed timely and effectively communicated with clients.
• Mockup, approve and send emails using the existing quality assurance procedure in place for our email-sending platform.

Requirements

• Bachelor’s degree or equivalent years of experience required
• Minimum of 1 year of experience with: Email sending platforms such as Constant Contact or Mailchimp, familiarity with Iterable is a bonus
• Google Suite, Microsoft Office products (most notably Word and Excel), and WordPress are preferred
• CRM (Salesforce, Bloomerang, Kindful) and online fundraising platform (WinRed, Anedot) experience is a plus
• Minimum of 1-3 years of experience with: Organic or paid social media or email content production for a company or organization.

Preferred

• Familiarity with Iterable is a bonus
• CRM (Salesforce, Bloomerang, Kindful) and online fundraising platform (WinRed, Anedot) experience is a plus
• Google Suite, Microsoft Office products (most notably Word and Excel), and WordPress are preferred
• Minimum of 1-3 years of experience with Organic or paid social media or email content production for a company or organization.

Benefits

• Hybrid and/or potential remote (pending location)
• Medical/Vision/Dental benefits
• PTO/FTO (outside of blackout periods)
• 401k + matching