Responsibilities

• Oversee all aspects of the Connection Dental Network website, including recommending content strategy, development, publishing, and ongoing maintenance to ensure digital assets remain current and relevant, while working cross-functionally with G.E.H.A Marketing, member and provider experience teams to safeguard provider messaging follows G.E.H.A brand standards and organization’s overall communication strategy.
• Create, facilitate, and distribute the quarterly Connection Dental Network newsletter, coordinating content contributions, editorial calendars, and distribution logistics.
• Collaborate with the dental network team and cross-functional GEHA teams to produce all CDN marketing and administrative collateral required for provider acquisition and ongoing provider administration.
• Design, administer, and analyze provider surveys to gather feedback, measure satisfaction, and inform network improvements.
• Ensure all content and collateral adhere to brand guidelines, regulatory requirements, and organizational standards.
• Monitor website analytics and newsletter engagement metrics to optimize content strategy and report on performance.
• Serve as a subject matter expert on best practices for digital communications within the dental network industry.
• Support ad hoc content needs as requested by the dental network leadership team.

Requirements

• Bachelor’s degree in communications, Marketing, Journalism, Health Administration, or a related field required.
• Minimum of 3-5 years of experience in content management, digital communications, or marketing, preferably in a healthcare or dental network environment.
• Demonstrated experience with website content management systems (CMS), newsletter platforms, and content analytics tools.
• Strong writing, editing, and proofreading skills, with attention to detail and the ability to translate complex information into clear, engaging content.
• Excellent project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Proven ability to work collaboratively with cross-functional teams and external partners.
• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.

Preferred

• Familiarity with dental or healthcare industry terminology and provider communications is preferred.
• Experience with industry standards/practices i.e., 508 Compliance, HIPAA, PHI governance etc.

Benefits

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program