Customer Marketing Manager (12 month FTC)

City of London, Lambeth, UK (Hybrid)

£45K/yr – £50K/yrMid LevelContract

Posted 4 days ago

Job Summary

Own and lead shopper marketing and activation across the Convenience channel, driving brand visibility and omni‑channel sales through in‑store, online, and promo initiatives while coordinating year‑ahead planning and cross‑functional collaboration with Sales, Category, and external agencies.

Job Description

Responsibilities

  • Planning and executing Lindt brand activation in key customers to drive incremental, unmissable, equity building visibility & conversion to sales. Plans must be aligned our Commercial Strategy, Perfect Store objectives and the Category Vision - In-Store and Online Strategies: optimise point of sale materials, product placements and digital brand advertising efforts to enhance the shopping experience and drive sales in customers - Channel specific promotions and Campaigns: activate customer promotions, partnerships, product sampling and other incentives to encourage purchases and drive conversion at the point of sale - Understanding Shopper Behavior: ensure plans are based on insights into what influences purchasing decisions for both customers and shoppers in the broad channel of Convenience - Collaboration with Customers & Agencies: work closely with key customers and agencies to develop joint customer/shopper marketing initiatives that benefit both parties - Measuring and Analysing Results: responsible for measuring the effectiveness of campaigns and initiatives through metrics such as sales lift, return on investment (ROI), and shopper conversion. Lead year +1 plan development: - Leadership agenda - input into strategic direction of Lindt business at appropriate forums. Working in collaboration with Sales and Category (Cat Man & Strategy) to deliver a compelling presentation of plans at: - Strategic Customer & Brand Planning meetings - Launch Days - Customer selling meetings - Deploy shopper insight within the Convenience Channel in the most effective and efficient way of driving conversion in an omni-channel shopping environment

Requirements

  • Ideally you will be: - Experienced in shopper or sales roles in the Impulse and / or Convenience Channel - Experienced in local brand / product or shopper marketing - Driven, high tenacity, resourceful with a focus on delivering results - Demonstrate interpersonal and leadership skills, with potential to move to more senior roles - A collaborator with the ability to network and establish strong relationships cross functionally and externally - Compelling communicator and presenter who's able to tailor dependent on audience - Experienced in managing external media & design agency workloads and day to day relationships - Capable in managing complex end to end projects - Proficient in data analytics, insights as well as Excel and Powerpoint Must have existing Right To Work in the UK. Ideal start date will be December 2026 for 12 months.

Benefits

  • bonus
  • pension
  • life cover
  • chocolate allowance
  • chocolate give-aways
  • chocolate discount
  • birthday day off
Lindt & Sprungli UK logo

Lindt & Sprungli UK

Lindt stands as a global leader in the premium chocolate market, renowned for our iconic brands such as LINDOR, GOLD BUNNY, and TEDDY. We take immense pride in being one of the few companies that controls every step of our chocolate production, from bean to bar.The UK subsidiary is one of the fastest-growing within the Lindt & Sprungli group. At Lindt UK, our mission to Enchant the World with Chocolate is at the heart of everything we do. Our exceptional team and unique, thriving culture have earned us a place among the Top 20 Best Workplaces in the UK by Great Place to Work, a testament to the dedication of our team.As we look to the future with ambitious plans, we invite you to join us on this exciting journey. Together, we can continue to create magic and Enchant the World with Chocolate.

Richmond Upon Thames, England, GBR
291 employees (47 in marketing)

Salaries

Posted range

£45K/yr – £50K/yr

Taken straight from the job posting.

See all Lindt & Sprungli UK salaries

Marketing Team

Marketing Team Size
47 (16% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
476.6K
Monthly Google Ads Budget
$418
Traffic Source Mix
Search
52.2%
Direct
38.2%
Referral
6.8%
Social
1.9%
Paid
0.9%

Headcount Trend

Current headcount: ~291

Recent News

Lindt & Sprungli UK logo

Customer Marketing Manager (12 month FTC)

Lindt & Sprungli UK · City of London, Lambeth, UK · Hybrid