Description
Job Title:
CRM / Veeva Project Manager – Implementation Specialist
Location:
Central New Jersey (Hybrid – must be onsite 3 days per week)
Local candidates only – no travel or remote outside the central New Jersey area
Company Overview
Join a leading pharmaceutical company at the forefront of innovation. We are seeking a highly skilled CRM / Veeva Integration Subject Matter Expert to support our strategic migration from Salesforce CRM to Veeva CRM. This is a critical role that blends deep technical expertise, hands-on administration, and project management within the pharma/biotech industry.
Job Description
As the CRM / Veeva Project Manager – Implementation Specialist, you will be responsible for driving the seamless integration and migration of CRM systems with a focus on Veeva CRM. You will act as the Veeva SME, ensuring the technical environment is optimized, compliant, and aligned with business goals. You will work closely with cross-functional teams, including IT, Sales, Marketing, and Compliance, to support Veeva’s deployment, enhancements, and day-to-day administration.
This role requires a blend of hands-on technical skills, project leadership, and in-depth pharma industry knowledge to deliver a successful CRM transformation.
Requirements
Key Responsibilities:

• Lead and manage the migration from Salesforce CRM to Veeva CRM, including planning, execution, and tracking progress.
• Serve as the Veeva CRM Subject Matter Expert (SME), providing technical administration support and guidance.
• Collaborate with cross-functional stakeholders to gather requirements, design solutions, and ensure business alignment.
• Manage and troubleshoot Veeva CRM configurations, workflows, and data integrations.
• Develop project plans, timelines, and deliverables, ensuring adherence to deadlines and quality standards.
• Provide training and support to end users and internal teams on Veeva CRM functionality and best practices.
• Ensure compliance with industry regulations and internal policies within the CRM environment.
• Continuously optimize CRM processes and systems to enhance user experience and business value.
• Participate in vendor management and liaise with external Veeva resources as needed.
  

Job Requirements
Skills & Knowledge:

• Deep expertise with the Veeva CRM platform, including advanced technical administration experience.
• Proven experience managing CRM implementation or migration projects, specifically from Salesforce to Veeva CRM.
• Strong understanding of pharma/biotech industry requirements, regulations, and best practices.
• Proficiency in CRM configuration, data integration, workflow automation, and reporting tools within Veeva.
• Solid project management skills with the ability to manage scope, timelines, risks, and stakeholder communications.
• Excellent problem-solving, analytical, and decision-making abilities.
• Ability to train and support end-users effectively.
• Strong collaboration and interpersonal skills to work with technical and non-technical teams.
• Knowledge of data privacy and compliance standards relevant to pharmaceutical CRM systems.
  

Experience

• 3 to10 years of direct CRM experience with a focus on Veeva CRM within Pharma or Biotech industries.
• Prior hands-on experience in CRM migration or integration projects, ideally transitioning from Salesforce to Veeva.
• Experience working in a regulated, FDA-compliant environment is highly preferred.
  

Location & Work Model Requirements:

• Must be located within the Central NJ area.
• Able to work onsite in the office a minimum of 3 days per week.
• Local candidates only – no relocation or travel outside the area considered.
  

Why Join Us?
This is an excellent opportunity to leverage your Veeva CRM expertise in a dynamic pharmaceutical environment, playing a pivotal role in a major technology transformation. You will have the chance to collaborate with industry leaders, grow your career, and directly impact business success.
We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace.