Responsibilities

• Own the day-to-day communication with our priority creators
• Proactively reach out and keep relationships active
• Pay attention to creators’ content, interests, milestones, and updates
• Remember details from previous conversations and follow up on them
• Make creators feel noticed, supported, and appreciated
• Welcome and build relationships with promising new affiliates
• Reconnect with creators who have become less active
• Follow up on samples and content without making every conversation about work
• Answer questions about products, samples, commissions, and campaigns
• Keep clear relationship notes in our CRM

Requirements

• Experience in creator relations, influencer marketing, affiliate management, community management, talent management, or a similar role
• Strong conversational written English
• Someone outgoing who naturally enjoys meeting and talking with people
• Someone who can keep a conversation going without making it feel forced
• The ability to communicate casually while remaining professional
• Strong initiative—you shouldn’t need to be told every time someone needs attention
• Good organization and the ability to manage many relationships at once
• TikTok Shop experience is strongly preferred. Experience working with a major consumer brand, creator agency, TikTok Shop agency, or large affiliate program is a major plus.