Responsibilities

• Applies various communication strategies to create an impression, raise awareness, and encourage a preference and response by the target audience for the organization and its products, services and brands.
• Maintains websites and web applications.
• Develops and coordinates multimedia packages (e.g., letters, brochures, video, point-of-purchase displays and writing copy).
• Leads the development of copy for a variety of mediums and platforms, from concept to final product, including websites and mobile apps, email, social media, print collateral, direct mail, emails and texts, etc. for Humana's Medicaid members.
• Works effectively with cross-functional groups to produce high-quality, accurate documents under strict timelines, and ensures consistency between related documents.
• Ensures that assigned documents undergo a quality check before approval, and that documents are routed correctly during review and approval cycles.
• Manages timelines and communicates with team members to maintain awareness of expectations, milestones, and deliverables.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Requirements

• Bachelor's degree in English, Communications, Advertising, or a related field of study or equivalent education/work experience.
• Three (3) or more years of professional creative development experience.
• Experience in website creation and management
• Strong collaboration skills, excellent communication and ability to work effectively in a team environment.
• Experience giving presentations and effectively communicating to lead with influence.
• Experience meeting deadlines and managing multiple projects simultaneously.
• Experience and proficiency in Microsoft Office products (Excel, Word, PowerPoint, Outlook, OneNote)

Preferred

• Experience in healthcare and/or in a highly regulated environment.
• Experience in operations or process planning.
• Advanced proficiency in Microsoft Office products

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.