Responsibilities

• Lead the development of member-facing materials to support our new and existing Medicaid and Integrated DSNP markets.
• Develop digital member and provider-facing materials needed to support Medicaid's communication and program goals and objectives.
• They will be part of a rapidly growing organization and team, managing a variety of projects at once, while meeting tight deadlines and aligning to brand and business objectives.
• Applies various communication strategies to create an impression, raise awareness, and encourage a preference and response by the target audience for the organization and its products, services and brands.
• Maintains websites and web applications.
• Develops and coordinates multimedia packages (e.g., letters, brochures, video, point-of-purchase displays and writing copy).
• Leads the development of copy for a variety of mediums and platforms, from concept to final product, including websites and mobile apps, email, social media, print collateral, direct mail, emails and texts, etc. for Humana's Medicaid members.
• Works effectively with cross-functional groups to produce high-quality, accurate documents under strict timelines, and ensures consistency between related documents.
• Ensures that assigned documents undergo a quality check before approval, and that documents are routed correctly during review and approval cycles.
• Manages timelines and communicates with team members to maintain awareness of expectations, milestones, and deliverables.

Requirements

• Bachelor's degree in English, Communications, Advertising, or a related field of study or equivalent education/work experience.
• Three (3) or more years of professional creative development experience.
• Experience in website creation and management
• Strong collaboration skills, excellent communication and ability to work effectively in a team environment.
• Experience giving presentations and effectively communicating to lead with influence.
• Experience meeting deadlines and managing multiple projects simultaneously.
• Experience and proficiency in Microsoft Office products (Excel, Word, PowerPoint, Outlook, OneNote)

Preferred

• Experience in healthcare and/or in a highly regulated environment.
• Experience in operations or process planning.
• Advanced proficiency in Microsoft Office products

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.