Responsibilities

• Develop and drive Gong's global corporate narrative, ensuring alignment across leadership, product, and go-to-market teams
• Own earned media strategy for major announcements — corporate news, partnerships, product milestones, and industry leadership moments
• Shape and inform Gong's corporate messaging framework, ensuring consistency and differentiation in a competitive AI market
• Partner cross-functionally with marketing, legal, HR, investor relations and more to align communications with business objectives
• Serve as primary communications strategist and ghostwriter for Gong's C-suite, including the CEO and senior leadership team
• Develop executive thought leadership programs across owned channels, media, and speaking platforms
• Create compelling content, like op-eds, exec platforms, bylines, LinkedIn posts, talking points, and briefing materials, that authentically reflects each leader's voice
• Prepare executives for media interactions, interviews, and public appearances through media training and message coaching
• Identify and secure meaningful speaking opportunities at tier-one industry events and business forums
• Lead development and ongoing management of Gong's crisis communications framework, protocols, and response playbooks

Requirements

• 10+ years of progressive communications experience, with significant time in corporate communications roles at high-growth technology companies or leading PR agencies serving tech clients
• Demonstrated track record managing corporate communications programs at scale, including earned media strategy for major company milestones
• Proven experience as an executive communications strategist and ghostwriter, with a portfolio spanning multiple formats and leadership voices
• Deep hands-on experience managing crisis communications — from early detection through resolution and post-incident review
• Prior experience working directly with and advising C-suite executives in a communications or advisory capacity
• Experience at or with a B2B SaaS, AI, or global enterprise technology company strongly preferred
• Exceptional written and verbal communications skills — among the sharpest writers in any room, with the ability to adapt voice, tone, and register across audiences and formats

Preferred

• Experience drafting CEO op-eds and coaching executives on message discipline, as part of executive communications strategy.

Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.