Responsibilities

• Copy edit content across Chase’s credit card portfolio and related Card and Chase Travel digital experiences, including marketing newsletters, partner emails, articles and microsites.
• Collaborate with writers, editors, project managers, designers, producers and business stakeholders to deliver high-quality work on schedule.
• Ensure content is clear, concise and aligned with brand messaging and applicable card-level voice guidelines.
• Maintain high editorial standards, including grammar, punctuation, usage, tone and readability.
• Apply style guides and quality-control processes, identifying inconsistencies and recommending improvements.
• Fact-check key details (e.g., benefit descriptions, terms and required disclosures) and identify potential inaccuracies, ambiguities or areas of customer confusion.
• Support content review and approval process by incorporating feedback accurately and tracking changes across versions.
• Stay current on trends and best practices in consumer finance, travel and dining content.

Requirements

• Bachelor’s degree (BA/BS).
• 3+ years of copy editing experience.
• Exceptional attention to detail and strong command of grammar, punctuation, usage and plain-language writing principles.
• Demonstrated ability to edit for clarity, customer comprehension, tone, and brand consistency—without losing the writer’s intent or the business message.
• Strong written and verbal communication skills, including the ability to provide clear, constructive feedback.
• Highly organized with the ability to manage multiple high-volume projects and tight deadlines independently.
• Comfortable working in a cross-functional environment and coordinating edits across multiple stakeholders and review rounds.
• Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.

Preferred

• Copy editing experience within a regulated or compliance-sensitive environment with structured review and approval processes.
• Familiarity with AP Style guidelines.
• Experience copy editing travel, lifestyle or personal finance content.
• Familiarity copy editing email marketing and digital content (including subject lines, preheaders and scannable on-page copy).
• Portfolio or examples demonstrating copy editing/proofreading work (before/after samples or annotated edits preferred).

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.