Responsibilities

• Duties And Responsibilities
• - Assigns and monitors case load of team:
• - Review daily referrals and screenings of potential clients.
• - Designates clients to case manager for intake and ensures all supporting documents are verified
• - Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan
• - Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required
• - Makes home and field visits to assigned clients weekly
• - Monitors case managers on a regular basis to determine quality and effectiveness of services provided
• - Review cases with Program Coordinator/Manager and Clinical Case Management Team
• - Audit case file on a regular basis for completeness and accuracy, and compliance with regulatory requirements (HIPAA, local law enforcement requirements)

Requirements

• REQUIREMENTS:
• - Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• - Must meet Funder Approval
• - Current TB screening and Immunization Records (within 5 days of hire)
• - Copy of Current Professional License (if applicable)
• - Current BLS Certification (within 15 days of hire)
• - Completion of all required trainings (within 30 days of hire)
• - Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
• Education
• - Master's degree in social work, psychology, or counseling from fully-accredited college or university.

Benefits

• BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits