Coordinator, Ticketing, Marketing & Fan Engagement
Baltimore, MD (On-site)
Posted 2 months ago
Job Summary
Own and optimize the university athletics ticketing operation, leading season, group, and individual ticketing programs while coordinating sales outreach, event-day execution, and revenue analytics.
- Lead season ticket, group ticket, and individual game ticketing programs
- Collaborate with marketing and athletics to expand outbound sales and ensure NCAA-compliant operations
Job Description
Responsibilities
- Season ticket sales, corporate packages, partial ticket plans, group tickets, and individual game tickets. Pricing, planning, etc.
- Manage game day ticketing duties; staff and supervise each event with appropriate box office personnel.
- Oversee home M/W soccer, M/W lacrosse, and M/W basketball games, performing various ticket sales and service duties while ensuring staff execution of all necessary duties.
- Collaborate with Athletics Administration to enhance outbound ticket sales strategy and actively perform season ticket sales outreach.
- Manage all materials related to season ticket and group ticket packages including, but not limited to: assisting with the design, production, and distribution of season ticket and group ticket information packets.
- Oversee all communications and outreach surrounding group ticket sales and individualized group outreach in conjunction with marketing team.
- Compile and track all ticketing financial data including ticket revenue, attendance, and game settlements.
- Ensure the control and distribution of all tickets in accordance with established policies and comply to NCAA regulations.
Requirements
- Bachelor's degree
- One year of experience in ticket sales, or marketing & promotions or related field.
- Must have excellent communication and organizational skills, customer service and problem-solving skills.
- The incumbent must be creative and well-versed in ways to increase athletics ticketing revenue.
- Ability to function in a fast-paced environment and handle multiple projects to meet deadlines.
- Proficiency in basic computer software.
Preferred
- Master's degree preferred.
Benefits
- UMBC offers a rich benefits package.
- Regular and grant funded regular positions ( Full benefits summary click here ):
- Generous Leave which includes accruing:
- 22 Days of Annual Leave
- 15 Days of Sick Leave
- 15 Holidays
- 3 Personal Days
- Tuition Remission :
- 8 credit hours per semester
- Tuition remission at UMBC for eligible dependents after two years of FT employment
UMBC
UMBC LTD is a business supplies and equipment company based out of United Kingdom.
Salaries
Posted range
$55K/yr – $62K/yr
Taken straight from the job posting.
Marketing Team
Links
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