Coordinator, Ticketing, Marketing & Fan Engagement

Baltimore, MD (On-site)

$55K/yr – $62K/yrMid Level1+ years expFull time

Posted 2 weeks ago

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Job Summary

Own and optimize the university athletics ticketing operation, leading season, group, and individual ticketing programs while coordinating sales outreach, event-day execution, and revenue analytics.

  • Lead season ticket, group ticket, and individual game ticketing programs
  • Collaborate with marketing and athletics to expand outbound sales and ensure NCAA-compliant operations

Job Description

Responsibilities

  • Season ticket sales, corporate packages, partial ticket plans, group tickets, and individual game tickets. Pricing, planning, etc.
  • Manage game day ticketing duties; staff and supervise each event with appropriate box office personnel.
  • Oversee home M/W soccer, M/W lacrosse, and M/W basketball games, performing various ticket sales and service duties while ensuring staff execution of all necessary duties.
  • Collaborate with Athletics Administration to enhance outbound ticket sales strategy and actively perform season ticket sales outreach.
  • Manage all materials related to season ticket and group ticket packages including, but not limited to: assisting with the design, production, and distribution of season ticket and group ticket information packets.
  • Oversee all communications and outreach surrounding group ticket sales and individualized group outreach in conjunction with marketing team.
  • Compile and track all ticketing financial data including ticket revenue, attendance, and game settlements.
  • Ensure the control and distribution of all tickets in accordance with established policies and comply to NCAA regulations.

Requirements

  • Bachelor's degree
  • One year of experience in ticket sales, or marketing & promotions or related field.
  • Must have excellent communication and organizational skills, customer service and problem-solving skills.
  • The incumbent must be creative and well-versed in ways to increase athletics ticketing revenue.
  • Ability to function in a fast-paced environment and handle multiple projects to meet deadlines.
  • Proficiency in basic computer software.

Preferred

  • Master's degree preferred.

Benefits

  • UMBC offers a rich benefits package.
  • Regular and grant funded regular positions ( Full benefits summary click here ):
  • Generous Leave which includes accruing:
  • 22 Days of Annual Leave
  • 15 Days of Sick Leave
  • 15 Holidays
  • 3 Personal Days
  • Tuition Remission :
  • 8 credit hours per semester
  • Tuition remission at UMBC for eligible dependents after two years of FT employment

UMBC

UMBC LTD is a business supplies and equipment company based out of United Kingdom.

London, England, GBR

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