We are looking for a Content Editor & AI Specialist who leads with sharp editorial instincts and uses AI as a force multiplier, not a shortcut. As AI tools transform content production, this role exists to ensure that everything our agency publishes across client accounts is accurate, on-brand, human, and high-quality.

You will own the editorial layer: prompting, reviewing, rewriting, refining, and elevating content that originates from AI tools, junior contributors, or internal briefs.

Email marketing experience (HubSpot, Mailchimp) is a bonus and will elevate your candidacy, but we will not hold its absence against strong editors.

Applicants must be located in East or Central Time Zone.

Content Editor & AI Specialist Duties and Responsibilities

This is a simplified list of your day-to-day tasks, but this provides a clear understanding of the role's scope; additional duties as required and assigned.

Content Creation & AI

• Use LLM AI tools (Claude, ChatGPT, Gemini, etc.) to draft, accelerate, and iterate on content across formats
• Source and utilize department-specific AI tools as directed
• Leverage built-in AI components of existing content production software to improve quality, quantity, and speed of deliverables
• Write and refine prompts to generate on-brand, client-specific content across all formats
• Build and maintain a library of tested, client-specific prompts that produce consistent, on-brand outputs which result in improved engagement and overall KPIs
• Produce content across formats including social posts, blogs, ad copy, email, and landing pages
• Stay current on AI tool developments and evaluate new tools for agency adoption
• Train or advise team members on best practices for AI-assisted content creation

Editorial & Quality Control

• Review, rewrite, and elevate AI-generated content to ensure it meets quality and brand standards
• Ensure all content is on-brand, grammatically sound, and free of the hallmarks of unedited AI output (generic phrasing, factual drift, tonal inconsistency, AI-slop)
• Maintain brand voice accuracy across multiple client accounts with varying tones and audiences
• Proofread final deliverables
• Fact-check claims and source accuracy, especially in long-form and research-driven content

Email Marketing (Desired but Not Required)

• Build and deploy email campaigns in HubSpot or Mailchimp, including copy, layout, segmentation, and send logic
• Write subject lines, preview text, and body copy optimized for open rates and click-throughs
• Monitor campaign performance and iterate based on data

Skills and Abilities

• Exceptional editing skills with the ability to maintain consistency across all client communications
• Hands-on experience using AI tools for content creation, not just awareness of them
• Strong command of grammar, tone, and brand voice across multiple formats and tones
• Excellent attention to detail and proofreading skills
• Time management skills for juggling multiple projects and meeting deadlines in a fast-paced agency environment
• Technical proficiency and comfort learning new tools and platforms; willingness to embrace AI-assisted copywriting with tools like ChatGPT, Claude, Gemini, etc.
• SEO knowledge, including an understanding of keyword optimization and SEO best practices
• Experience with HubSpot or Mailchimp: building campaigns, writing email copy, and understanding send logic (highly preferred)
• WordPress and content scheduling platform familiarity
• Collaboration skills to work well with cross-functional teams and accept constructive feedback positively
• Adaptability with flexibility in approach and ability to pivot when priorities shift
• Self-starter mentality with a proactive approach to identifying opportunities and solving problems independently
• 2-4 years of editing or copywriting experience in an agency or in-house marketing environment
• Portfolio demonstrating diverse writing and editing samples across multiple formats

Results for a Copywriter and Content Operations Specialist are measured as follows:

• Delivering all assigned content on time and meeting quality standards
• Positive feedback from the Content Manager, account teams, and upper management on annual reviews
• Maintaining brand voice accuracy across all client accounts
• Successfully using AI tools to improve efficiency and output quality
• Demonstrating growth in both editorial skills and AI tool fluency
• Contributing innovative ideas that enhance client campaigns
• Building strong working relationships with team members and freelancers