Content Creator

Responsibilities

• You'll create and develop clear, engaging and accessible digital content that supports people affected by gambling harms at different stages of their journey. From self-help resources and online communities to digital campaigns and new service developments, you'll have the opportunity to turn complex information into content that is relevant, supportive and easy to understand.
• Working alongside our User Experience Lead, Online Service Manager and wider teams, you'll use creativity, feedback and digital insights to continually improve our content and the experience of people using our services.

Requirements

• Experience creating, editing and managing content across digital platforms.
• Excellent written communication skills and the ability to adapt content for different audiences.
• An understanding of digital accessibility and effective online engagement.
• Experience of using content management systems, digital publishing tools or similar platforms, or the confidence to learn new systems.
• The ability to use feedback, analytics and engagement data to evaluate and improve content.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• A collaborative approach and confidence working with colleagues and stakeholders across different teams.

Benefits

• 33 days’ annual leave including bank holidays, pro-rated for part-time colleagues and increasing to a maximum of 38 days with service
• A generous pension scheme, with 6% employer contribution
• Discretionary company sick pay after six months’ service
• A 24-hour Employee Assistance Programme
• Premium access to the CALM app for you and up to five dependants