
Director of Account Management
Strand Marketing
Hermosa Beach, CA (Remote)
New York City, NY (Hybrid)
Posted 4 hrs ago
Own and grow Revi's organic content across channels while shaping the founder's presence and driving multi-format content, community engagement, and performance-driven optimization.
The Intelligence Layer Behind Fitness & Wellness Customer Communication.Revi is an AI-powered customer engagement intelligence platform that manages communication between businesses and their customers at scale.Built inside real fitness and wellness operators, Revi serves as the communication layer that sits between your CRM and your customers, orchestrating conversations, automations, knowledge, and operational intelligence across the entire customer lifecycle.As organizations grow, customer communication becomes increasingly difficult to manage. Messages arrive through SMS, email, booking systems, websites, CRM platforms, and mobile applications. Revi centralizes and standardizes that communication, enabling businesses to respond faster, operate more efficiently, and maintain a consistent customer experience across every location.Today, Revi powers communication infrastructure for boutique fitness studios, recovery concepts, multi-location operators, and enterprise brands.Core capabilities include:• Customer communication management• AI-powered conversations• SMS and email orchestration• Behavioral automation workflows• Operational knowledge bases• Multi-location intelligence• Customer lifecycle management• Human escalation and support routing• Mobile and desktop management toolsRevi is not a CRM, chatbot, marketing automation platform, or lead follow-up tool.Revi is customer communication infrastructure.Learn more at http://www.reviai.co
Posted range
$80K/yr – $100K/yr
Taken straight from the job posting.

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