Responsibilities

• Initiate and carry out marketing calls and completing inbound marketing presentations by contacting discharge planners, doctors’ offices, senior centers, other healthcare clinics, and other organizations. Answers telephone inquiries, sends out brochures and makes follow-up calls to close the deal.
• Collaborate with the Community Relations Director to meet census goals by ongoing communication and meets standards set by the Executive Director and other regional sales leadership.
• Conduct community tours, home visits, and assessments offering an overview of the services, lifestyle, convenience and benefits of the community, always following the company’s sales process, guidelines and philosophy.
• Database documentation, paperwork, and keeping the Executive Director and department heads up to date on inquiries, tours, outreach plan and mover-ins and move-outs.
• Represent the community in welcoming prospective residents, family members, referral sources and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.
• Maintain an accurate database records of reserved and occupied units, communicating this information to the executive director and the sales and marketing director. Prepares and distributes marketing reports in a timely and accurate manner.
• Attend business and community events where referral sources, prospective residents, care givers and their advisors are in attendance.

Requirements

• Education Experience needed to qualify: You must have a two-year Associate Degree and a minimum of one year of sales and marketing experience or two years sales and marketing experience, preferably in the assisted living/memory care/senior living space. Experience with budgets, closing sales and public speaking is helpful. Valid driver’s license, access to a personal car, and ability to travel frequently.

Benefits

• A competitive and comprehensive benefits package (medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on top of standard holidays.
• Comprehensive onboarding and training/development program for all new Community Relations Director.
• We have a strong promote-from-within culture, with a defined career path so you can level up your career to a regional or multi-site role.