Community Manager at Rapport Guest Services | New York City, NY | $28/hr – $30/hr

Community Manager

New York City, NY (On-site)

$28/hr – $30/hrFull time

Posted 4 weeks ago

Job Description

Rapport
Position Title: Community Manager Omnicom NYC
Pay 6
Salary: $28-$30/hr
Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
In this role you will ensure successful delivery of all services for meetings and conferences by coordinating with clients, vendors and coworkers.
Key Responsibilities:

Provide high-level internal and external customer support with a warm welcome and seamless
Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events.
Work closely with building management and hard services team to schedule preventative maintenance and general office repairs.
The role will require to enter work orders and follow up with the facilities team.
Culinary, menu planning and food service knowledge is an added value
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen.

Qualifications:

A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role.
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
Excellent listening and oral communication skills.
Basic computer skills and knowledge of office technology / equipment.
Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.

Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates In Rapport Are Offered Many Fantastic Benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1567136
Rapport a specialized division of FLIK Hospitality Group

Rapport Guest Services

“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.”-Dirk Talsma, Managing DirectorRapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include:-Cateys Front of House Team of the Year (five times)-Cateys People & Training award (three times)-HR Diversity Champion for the Global Diversity List-Diversity and Inclusion award for HR in Hospitality Award-People Development Award at the FSM awardsRapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, Australia, and New Zealand.The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. Employee engagement, personal and professional development, and career progression for our Ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join.Instagram: @WeAreRapportFacebook: @RapportServiceMyGwork: Rapport

Founded in 2012

London, England, GBR

730 employees (39 in marketing)

www.rapportservice.com