Position Summary

This individual will play a critical role in managing and nurturing clients' social media communities, building authentic connections with audiences while maintaining the brand’s voice and identity across various digital platforms. In addition to overseeing community management, the Community Manager will support more senior team members with key social media strategy tasks, including social listening, consumer insight mining, trend reporting, and monthly performance reporting.

Essential Duties & Responsibilities

• Manage day-to-day community engagement across multiple social media platforms, ensuring timely and authentic responses to user comments, messages, and interactions.
• Monitor and engage with brand mentions, keywords, and hashtags to foster conversations, address concerns, and strengthen community relationships.
• Stay up to date on industry trends, social media platform updates, and best practices to continuously improve community engagement efforts.
• Assist in the creation and implementation of social media strategies with senior team members.
• Conduct social listening to identify relevant trends, monitor competitor activity, and uncover consumer sentiment and insights.
• Gather and analyze consumer feedback, social sentiment, and brand engagement data to inform strategy and decision-making.
• Contribute to the preparation and execution of social media campaigns, ensuring they align with the brand's goals and messaging.
• Assist with monthly performance reports, including highlighting key metrics such as engagement rates, audience growth, and content performance.

Other Duties and Responsibilities

• Assist in brainstorming and contributing to the development of social content calendars.
• Participate in cross-functional team meetings to align on key deliverables and ensure cohesive execution of social media strategies.

Required Knowledge, Skills, and Abilities

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2-3+ years of experience in social media management, community management, or digital marketing, preferably in an agency setting.
• Deep understanding of social media platforms, community building, and best practices.
• Experience in using social media management tools, such as Hootsuite, Sprout Social, or similar.
• Ability to analyze social media metrics and provide actionable insights for campaign optimization.
• Strong written and verbal communication skills in English, with an ability to adapt tone and style for different brands and audiences.

Salary & Benefits:

The base salary range for this role at the time of posting is $50,000 to $60,000. The salary an employee or prospective employee is paid within this range will depend on factors such as but not limited to: internal compensation of current employees in similar roles, market considerations, budgetary considerations, level of responsibility, background, experience, and qualifications.

Full-time employees enjoy a competitive benefits package for you and your dependents to ensure a healthy lifestyle. Our benefit offering includes: medical, dental, vision, basic and supplemental life & AD&D, 401(k) with company match, short-term and long-term disability, HSA, FSA, and maternity/parental leave.

Additional Information:

Pereira O'Dell is an Equal Opportunity Employer and participant in the US Federal E-Verify program. At this time, we are not accepting resumes or candidates from third-party vendors.