Community Manager

Boston, MA (On-site)

$85K/yr – $93K/yrMid Level3+ years expFull time

Posted 22 hrs ago

Job Summary

You will own the property events and guest experience, driving planning, budgeting and vendor coordination while delivering high-touch concierge services and effective communications across the property. Main workstreams include events and programming, space management, marketing/content, app maintenance, and reporting.

  • Plan and host property events and wellness programming
  • Manage amenity spaces and budgets with vendors
  • Provide high-touch concierge services and local recommendations

Job Description

Responsibilities

  • Plan and host property events, networking sessions, and health and wellness programming.
  • Manage property amenity spaces, including tenant lounges, conference centers, and common areas.
  • Oversee the programming budget and negotiate contracts with local vendors.
  • Create property newsletters, marketing collateral, and social media content using brand standards.
  • Maintain the property mobile app portal, including conference reservations and local partnership info.
  • Serve as a property ambassador, providing high-touch concierge services and local recommendations.
  • Assist property management and leasing teams with tours and welcoming new tenants.
  • Deliver accurate reporting on events, app engagement, and billing to the finance department.

Requirements

  • Bachelor's degree or equivalent work experience.
  • At least three years of experience in marketing, event planning, or hospitality.
  • Experience coordinating event logistics and managing budgets.
  • Proficiency with Microsoft Office, iOS, and digital marketing or graphic design software.
  • Strong organizational, time-management, and multitasking skills in fast-paced environments.
  • Excellent communication skills and an approachable, professional demeanor.
  • Self-starter mindset with the ability to work independently.

Preferred

  • Previous concierge, luxury hospitality, or VIP guest service experience.
  • Deep knowledge of local dining, cultural events, and entertainment trends.
  • Experience with social media management and digital community platforms.
  • A collaborative spirit aligned with our belief that the most effective teams are built when everyone is empowered to thrive.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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JLL

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

Chicago, Illinois, USA
102K employees (3,325 in marketing)

Salaries

Posted range

$85K/yr – $93K/yr

Taken straight from the job posting.

Community Management median pay in the United States

$74K/yr

Most earn $59K to $93K. Based on 941 salaries, including bonus and equity.

See all JLL salaries

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Community Manager

JLL · Boston, MA · On-site