Community Manager

Davenport, WA (On-site)

$25/hr – $26/hrMid LevelFull time

Posted 5 days ago

Job Summary

Leads end-to-end property operations for affordable housing communities serving formerly homeless and disabled residents, coordinating resident relations, staff, and compliance to ensure regulatory alignment and high-quality service.

  • Owns property operations, resident relations, and program administration across assigned properties.
  • Ensures compliance, audits, certifications, and timely maintenance and move-in processes.
  • Directs cross-functional teams and partners with Compliance, Maintenance, and Social Services to deliver wrap-around services.

Job Description

Responsibilities

  • This position is responsible for the management of properties serving formerly homeless and very low-income disabled individuals with multiple barriers to housing stability. Ensures that housing services are offered in a fair, respectful, trauma informed, and culturally proficient manner consistent with Catholic Charities mission. Providing leadership and direction to associates at assigned property. Ensuring all support corporate mission and understanding roles in achieving established goals. Remain in good standing with agencies associated with property regulatory agreements. Responsible for all phases of property operations, including, but not limited to, the general administration and maintenance of the property; direction and control of all personnel and resources to the end that the property is always maintained in good physical condition with a stabilized fiscal operation, providing excellent customer service to residents.
  • Job Duties/Responsibilities
  • Resident Relations:
  • - Creates a positive, welcoming, supportive environment for residents, visitors, and property associates.
  • - Assists with the development and implementation of resident retention programs and strategies to maintain a 100% occupancy level.
  • - Manage assigned properties by responding to emergency calls, collecting rents, and delivering notices ensuring consistent enforcement of apartment community rules and regulations documenting action.
  • - Handle resident complaints in a timely manner (within 24 hours) promptly documenting action.
  • - Assure adherence to community policies, implement policy-based sanctions up to and including evictions.
  • - Create notices for non-compliance actions for supervisor approval.
  • - Assure that the cleanliness of common areas is maintained daily, landscaping is in good condition, and minor repairs are completed. Provide oversight of timely renovation of vacant apartments.

Requirements

  • Education/Experience: Two years’ property management experience with two or more years’ experience in multi-family property management, including direct supervision of others and direct client services. Experience with the homeless population and affordable housing, HUD & Tax Credit preferred.
  • Certificates/Licenses: To perform this job successfully, an individual must acquire a LIHTC/HUD certification within six months of hire (employer paid). A valid Driver’s License and ability to drive for work use. Successfully pass background check applicable to position.
  • Physical Abilities: Regularly sit, stand, climb, walk, hear/listen, talk; frequently lift up to 20 pounds, pull/push, carry, grasp, reach, stoop, kneel; occasionally crawl; clearly see 20+ feet, with or without corrective lenses, ability to focus.
  • Mental & Other Skills/Abilities: Adaptability, Analytical Ability, Attendance, Computer/Technical Ability, Dependability, Interpersonal Skills, Judgment, Language Ability, Mathematical Ability, Motor Coordination, Problem Solving Ability, Quality Management, Reasoning Ability, Supervisory Skills: the job does not include supervisory responsibilities.
  • Workplace Environmental Conditions: Noise Conditions; Exposure to Trauma.

Benefits

  • FREE Employee Medical Insurance
  • FREE Employee Dental Insurance
  • FREE Employee Vision Insurance
  • Sick leave (8 hours of paid sick leave per month)
  • Vacation (Minimum of 2 weeks paid vacation)
  • Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
  • FREE Long-Term Disability Insurance
  • FREE Life Insurance
  • 13 Paid Holidays
Catholic Charities Eastern Washington logo

Catholic Charities Eastern Washington

3.1 Glassdoor

Catholic Charities Eastern Washington (CCEW) affirms the dignity of every person, partneringwith parishes and the greater community to serve and advocate for those who are vulnerable,bringing stability and hope to people throughout Eastern Washington.Since 1912, CCEW has provided social services to people of all denominations in the 13 counties ofEastern Washington. More than a century later, CCEW stands as the oldest and largest provider ofsocial services and housing serving the region. Catholic Charities is honored to serve annually morethan 72,000 vulnerable community members in all stages of life.Our core values of respect, compassion, collaboration, and justice guide every decision.Strategically, we act from a deep commitment to our people, our community relationships, andinnovative solutions in programs that respond to crisis, promote stabilization through housing, andadvocate for the vulnerable.CCEW serves as a regional pioneer in programs and resources for those experiencing poverty,homelessness or at-risk for homelessness. Our work has garnered national recognition forsuccessful development and implementation of housing and services that assist and supportvulnerable and at-risk members of our community.Catholic Charities ProgramsCrisis ResponseHouse of Charity is a 24/7 emergency shelter in Spokane providing services to individuals experiencing homelessness. Programs include meals, private public showers, mail, respite care, and outreach services.Rising Strong is a family centered drug treatment program with housing, serving families with children at risk of entry to foster care due to parental struggles with substance abuse.St. Margaret's Shelter is a transitional shelter for families experiencing homelessness that promotes positive life changes in a supportive, short-term housing environment.StabilizationCatholic Housing Communities offers service enriched apartments to low-income seniors, disabled and chronically homeless individuals across eastern Washington.Food for All promotes healthy eating and the local food system.Senior Services/ Volunteer Chore Services provides rides and chore services to low-income elderly and disabled clients that allow them to remain in their own home with dignity and a connection to the community.AdvocacyCatholic Charities Walla Walla provides counseling, emergency assistance, immigration services, and volunteer chore services in and around Walla Walla. Catholic Charities also operates The Hub and The Loft, Walla Walla’s support center.Childbirth & Parenting Assistance (CAPA)/PREPARES serves expecting and parenting individuals with children ages newborn to five years of age with parent mentors, The Fatherhood Project, parenting classes and support groups, and diapers and clothing.Counseling offers high quality therapy using evidence based practices to adults and teens insured by Medicaid.Furniture Bank and Furnishings for Hope Retail Store is a non-profit retail store with new, used, and vintage furniture and décor donated by private parties, community friends and corporate partner. All proceeds benefit the work of the Furniture Bank.Immigration Legal Services provides high quality consultations, representation, and assistance to documented and undocumented immigrants of all nationalities, ethnicities, and religions.Parish Social Ministry provides curricula for adult formation in Catholic Social Teachings as well as coordinating opportunities for Catholic’s to learn more about their faith. Local liaison for the Catholic Campaign for Human Development, Catholic Relief Services and Emergency Assistance.St. Anne's Children and Family Center is a high quality early learning center that offers childcare, experiences, and curriculum for children of all faiths ranging in age from 1 month through 12 years of age.

Founded in 1912
Spokane, Washington, USA
123 employees (5 in marketing)
1% recommend to a friend
0% CEO approval

Salaries

Posted range

$25/hr – $26/hr

Taken straight from the job posting.

See all Catholic Charities Eastern Washington salaries

Marketing Team

Marketing Team Size
5 (4% of company)
Median Tenure
1.7 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
29.6K
Traffic Source Mix
Search
46.3%
Direct
46%
Referral
0.1%
Social
1.7%
Paid
0.1%

Headcount Trend

Current headcount: ~123

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Community Manager

Catholic Charities Eastern Washington · Davenport, WA · On-site