Responsibilities

• Own day-to-day community management across our Facebook Page/Group, Reddit, LinkedIn, Instagram, TikTok and more—posting, responding, amplifying wins, and recruiting members/followers in our brand voice.
• Partner on the yearly content calendar and creative campaigns; bring approved concepts to life.
• Track vet-influencer and brand mentions; mine community and team conversations for story ideas, quotes, and testimonials.
• Shoot, edit, and produce video (product demos, customer stories, explainers) and run the VetSnap podcast end-to-end—directing, recording, editing, publishing.
• Repurpose recorded content into transcripts, clips, and social/blog content.
• Travel to customer sites for photography, video, and testimonial interviews as needed.
• Write and edit blog/wiki posts, social posts, newsletter content, case studies, and press/pitch copy; draft campaign copy with the Marketing Team.
• Contribute to website and product copy, compliance language, and FAQ.
• Tag, transcribe, and file finished assets into the content library/DAM.
• Design, launch, and run VetSnap's referral program end-to-end.

Requirements

• 3+ years combining content/social strategy with hands-on video or audio production
• Demonstrated video/audio editing skill (portfolio and/or reel of past work required)
• Comfortable on-camera and on-site for interviews and events; some travel required
• Strong, brand-ready writing ability; self-directed production ownership.

Preferred

• Branded podcast production experience
• Marketing experience in veterinary, healthcare, or another regulated industry
• Interview/on-location engagement & recording experience; able to establish rapport with new contacts
• Experience running an influencer or referral program
• Familiarity with DAM/content-tagging systems.