Responsibilities

• Translate complex programs, policies and initiatives into clear, engaging communications for the public, media, stakeholders and employees.
• Research, write and edit a variety of communications materials, including press releases, talking points, newsletters, website content, social media, video scripts, reports and other public-facing materials.
• Develop and implement strategic communications plans that support department priorities and initiatives.
• Identify and tell compelling stories that highlight the impact of Workforce Services programs and the people they serve.
• Coordinate media relations, including responding to media inquiries and supporting interviews and public events.
• Monitor news coverage, industry trends and emerging issues to inform communications strategies.
• Support executive leadership with messaging, presentations and public communications.
• Manage multiple projects simultaneously while meeting deadlines in a dynamic environment.
• Ensure communications are accurate, consistent, accessible and aligned with department branding and messaging.
• Analyze communication efforts and recommend improvements based on audience engagement and performance.

Requirements

• Demonstrated experience developing and executing communications strategies across multiple platforms.
• Exceptional writing, editing and proofreading skills, with the ability to explain complex topics in clear, engaging language.
• Strong storytelling abilities with experience creating audience-focused content for a variety of formats.
• Excellent critical thinking, creativity and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently, exercise sound judgment and adapt to changing priorities.
• High degree of professionalism, integrity and discretion.
• Experience with media relations and public information.

Preferred

• Experience managing social media, digital communications and multimedia projects.
• Familiarity with AP Style and professional communications standards.
• Experience writing for executive leadership.
• Photography, video production or graphic design experience is a plus.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.