Communications Specialist - Gulfport

Gulfport, MS (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 1 month ago

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Job Summary

Own integrated communications for infrastructure projects and community initiatives, turning complex programs into audience-ready messages across channels and driving engagement with internal and external stakeholders.

  • Coordinate messaging with cross functional teams and translate project details into concise customer communications.
  • Lead customer engagement efforts and manage stakeholder reviews, public meetings, and update cadences.
  • Monitor sentiment, escalate inquiries, and support storm/ emergency communications and corporate campaigns.

Job Description

Responsibilities

  • Develop and execute integrated communication strategies and processes that support infrastructure projects, community initiatives and key business priorities
  • Create and deliver clear, audience-focused content across multiple channels, including digital, print, email, web, and customer outreach materials
  • Partner closely with project managers and cross-functional teams to translate complex project information into concise, customer-friendly communications
  • Build strong relationships with internal stakeholders, including Power Delivery, Real Estate, and Engineering, to align messaging and ensure accuracy
  • Lead and support customer engagement efforts, including public meetings and targeted outreach initiatives
  • Manage communications workflows, including content development, review, approval, and stakeholder coordination
  • Prepare and deliver presentations and updates tailored to internal and external audiences
  • Monitor and report on customer sentiment and feedback, using insights to refine communication strategies and improve outcomes
  • Serve as a point of escalation for customer inquiries, ensuring timely, thoughtful resolution
  • Lead recurring project update meetings with internal partners to track progress and maintain alignment

Requirements

  • - Undergraduate degree in public relations, marketing, communications or related field is preferred
  • - At least 3 years of experience in corporate communications, public affairs, advertising, integrated communications, journalism or a related field
  • - Exceptional writing and editing skills, with the ability to adapt tone and style for different audiences and channels
  • - Demonstrated experience in project management and cross-functional collaboration
  • - Ability to quickly synthesize information and produce high-quality content under tight deadlines
  • - Strong organizational skills, attention to detail and a commitment to delivering high-impact work
  • - Regulated, public utility industry business experience
  • - Supporting or participating in crisis or high-pressure communications environments
  • - Community relationships in the assigned geography
  • - A portfolio of professional writing samples with a brief context of audience, objective and impact

Preferred

  • Regulated, public utility industry business experience
  • Supporting or participating in crisis or high-pressure communications environments
  • Community relationships in the assigned geography
  • A portfolio of professional writing samples with a brief context of audience, objective and impact

Benefits

  • Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
  • This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).
  • A summary of the benefits offered for this position can be found here. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
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Southern Company

4.1 Glassdoor

Together with our subsidiaries, we deliver clean, safe, reliable and affordable energy to our 9 million customers. Our focus is doing so with service excellence. That means we are leaders who take action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. We create community value through energy, social, economic, and environmental progress. We do this through electric operating companies in three states and natural gas distribution companies in four. Our family of companies draw on diverse energy sources to create the best mix for our service areas, including electricity, natural gas, solar power, carbon-free nuclear, and other sustainable sources. We leverage our leading distributed energy infrastructure company and other innovative technology to better serve every customer. Our competitive, national generation company serves wholesale customers, and our family includes a fiber optics network, and telecommunications services.

Founded in 2001
Atlanta, Georgia, USA
12K employees (387 in marketing)
81% recommend to a friend
83% CEO approval

Traffic Signals

Monthly Visitors
5.4M
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
6.3%
Direct
51.7%
Referral
41.6%
Social
0%
Paid
0.2%

Headcount Trend

Current headcount: ~11.8K

Marketing Team

Marketing Team Size
232 (2% of company)
Median Career Experience
25 years
Median Tenure
17.4 years

Funding

Total Funding
$4.4B
Last Raise
Post IPO Debt, 7 months ago

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