Communications Specialist

Naples, FL (Unknown)

$33/hr – $38/hrMid Level3+ years expFull time

Posted 1 day ago

Job Summary

Own internal and external resident communications programs from content creation to digital platform management, coordinating with leadership, and driving resident engagement through newsletters, events, and surveys.

  • Lead content development across newsletters, websites, and social channels
  • Coordinate communications plans with community leadership and departments
  • Support resident engagement through campaigns, surveys, and program promotion

Job Description

Responsibilities

  • Communications Management
  • Coordinate, develop, and distribute resident communications including newsletters, announcements, notices, surveys, email campaigns, and special communications.
  • Ensure communication content is accurate, professional, timely, and consistent with approved branding and communication standards.
  • Partner with community leadership and departments to support communication initiatives and organizational objectives.
  • Assist with developing communication plans for major projects, events, operational updates, and emergency notifications.
  • Content Development
  • Create written, visual, and digital content for newsletters, websites, presentations, social media platforms, and resident communications.
  • Edit and proofread communication materials for clarity, accuracy, grammar, and consistency.
  • Develop communication templates and standardized messaging to improve efficiency and consistency.
  • Website & Digital Platform Administration

Requirements

  • Associate degree in Communications, Public Relations, Marketing, Journalism, Business Administration, or related field required; Bachelor's degree preferred.
  • Minimum one (1) to three (3) years of experience in communications, marketing, public relations, community engagement, or a related field.
  • Experience within property management, hospitality, community association management, customer service, or related industries preferred.
  • Experience managing websites, social media platforms, email marketing systems, and digital communication tools preferred.
  • Social Media: Facebook administration, content creation, scheduling tools.
  • Marketing: Mailchimp, Canva, basic photography/videography, and digital image editing software (Photoshop CS/Elements)
  • Website Management: Content updates and strategy alignment.
  • Office Tools: Microsoft Office Suite, Google Workspace, Adobe Acrobat.
  • Must possess a valid Florida driver license.
  • Physical Requirements: Standing, sitting, walking and occasional climbing. Ability to detect auditory and/or visual emergency alarms. Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. Must be able to work in small and confined spaces for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone, email and in person.

Benefits

  • What We Offer:\nAs a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
FirstService Residential logo

FirstService Residential

FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance every property's value and every resident's life. Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial and FirstService Energy deliver additional levels of support.Boards and developers select FirstService Residential to realize their vision and drive positive change in the communities in their trusted care.FirstService Residential is also a Great Place to Work two years in a row and was recently awarded Fortune Best Workplaces in Real EstateTM 2024. For additional support, please contact our 24/7/365 Customer Care team at 855.333.5149FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.

Founded in 2012
Dania, Florida, USA
10K employees (1,333 in marketing)

Salaries

Posted range

$33/hr – $38/hr

Taken straight from the job posting.

See all FirstService Residential salaries

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Communications Specialist

FirstService Residential · Naples, FL · Unknown