Responsibilities

• Support the Senior Manager of Marketing and Communications to develop engaging content for social media platforms, newsletters, impact reports, and additional publications.
• Draft engaging online content, including short-form video, to increase TAF’s public brand awareness.
• Track, measure, and analyze TAF’s communications vehicles to inform TAF's social media strategy, future communications priorities, and quantify the Communications Department's work output.
• Support the development and execution of TAF’s social media strategy, engage with online communities in alignment with TAF’s brand voice, and serve as a primary point of contact for social media inquiries.
• Engage TAF’s patient, provider, and supporter communities through interviews and video testimonials for compelling story content for use across communication channels.
• Actively monitor media in the healthcare space to help inform TAF’s communications strategy.
• Coordinate with vendors as needed, including outside designers and videographers, on the design, content, and production of collateral marketing materials.
• Coordinate departmental communications projects by monitoring requests, timelines, deliverables, and deadlines.
• Maintain a bank of talking points, presentations, photos, and b-roll on key topics.
• Maintain TAF’s editorial calendar.

Requirements

• Bachelor’s degree in communications, journalism, public relations, marketing, political science, health policy, or a related field required.
• Two to three years of communications, public relations, marketing, or related experience; experience in a healthcare, nonprofit, or philanthropic environment preferred.
• Strong writing, editing, proofreading, and content development skills with an emphasis on clarity, accuracy, and consistency.
• Experience developing content for multiple communication channels, including digital media such as social media and website content, newsletters, and publications.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently, take initiative, and collaborate effectively across departments and with team members at all levels of the organization.
• Strong attention to detail and commitment to producing high-quality, accurate work.
• Ability to analyze communications performance and engagement data and use insights to inform future communications efforts.
• Strong interpersonal and communication skills, including sensitivity and professionalism when interacting with patients and other stakeholders.
• Ability to adapt to changing priorities, manage competing deadlines, and follow projects through to completion.

Preferred

• Experience developing and executing social media content and engagement strategies.
• Experience tracking and reporting communications metrics and campaign performance.
• Project management or communications project coordination experience.
• Familiarity with AP Style.
• Experience with Adobe Creative Suite, Hootsuite, SharePoint, Constant Contact, or similar platforms.
• Knowledge of the healthcare industry, nonprofit sector, or independent charitable patient assistance organizations.
• Experience supporting executive presentations, press releases, media communications, or organizational storytelling.
• Experience coordinating with external vendors such as designers, photographers, videographers, or marketing partners.

Benefits

• Financial and health benefits include a 401(k)-retirement plan with a 100% employer match on contributions up to 6% after 90 days of employment, as well as medical, dental, vision, and life insurance beginning the first of the month following 30 days of employment.
• TAF offers two medical plan options, including one that is fully covered for employees and their eligible dependents.
• To support work-life balance and time away from work, TAF offers generous paid time off, one annual Wellness Day dedicated to self-care and well-being, three Volunteer Days each year to support causes meaningful to employees, and 17 paid holidays annually, which includes a one-week company-wide office closure at year-end to rest, recharge, and return refreshed.