Communications and Narrative Director

San Antonio, TX (On-site)

Salary Not AvailableDirector/Executive5+ years expFull time

Posted 3 months ago

Job Summary

Lead strategic communications for housing and community development, aligning narratives with priorities and engaging partners.

  • Own comprehensive communications strategy and storytelling for housing initiatives and grantmaking.
  • Must-have: 5+ years in communications or media relations.
  • Standout: Experience coordinating media outreach, crises, and public-facing positioning.

Job Description

Responsibilities

  • Develops and implements comprehensive communications and narrative strategies aligned with organizational priorities, housing initiatives, and grantmaking activities.
  • Leads development of messaging, storytelling, and narrative frameworks that communicate organizational impact, community outcomes, and development activities.
  • Collaborates with internal departments, grantees, and partners to gather information and translate complex programmatic, financial, and development data into clear, public-facing communications.
  • Manages and oversees media relations, including press inquiries, interviews, press releases, and proactive media outreach; coordinates press conferences and public announcements.
  • Prepares and reviews board-level materials, including memos, presentations, executive summaries, and reports; develops speeches, talking points, and briefing materials for the Executive Director and Board members.
  • Oversees all communications platforms, including website, social media, reports, and public-facing materials; ensures consistency in messaging, tone, and brand identity.
  • Coordinates communications for major initiatives, including project announcements, grand openings, community engagement efforts, policy initiatives, and public events.
  • Works directly with grantees, community members, and program participants to develop and elevate stories, testimonials, and case studies that demonstrate impact; supports communications related to grant programs, including announcements and impact reporting.
  • Develops and manages communications systems and tools, including editorial calendars, media lists, CRM or contact databases, and tracking dashboards; monitors performance metrics.
  • Conducts research and environmental scanning to identify emerging issues, opportunities, and risks; supports narrative development and positioning of the organization as a thought leader in housing and community development.

Requirements

  • Bachelor’s Degree from an accredited college or university in Communications, Public Relations, Journalism, Marketing, Public Administration, or a related field.
  • Minimum of five (5) years of progressively responsible experience in communications, public relations, or media relations.

Preferred

  • Experience in public sector, nonprofit, housing, or community development organizations. Experience supporting executive leadership and board-level communications.

Benefits

  • SAHT offers a health and benefit stipend
  • generous retirement plan
  • annual, personal, and wellness leave
  • phone and car allowance
  • relocation/moving expenses, if necessary

Communications and Narrative Director

San Antonio Housing Trust · San Antonio, TX · On-site