Communications & Marketing Officer

Ambleside, Cumbria, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 weeks ago

Job Summary

Own and execute audience-focused marketing and communications for National Trust places in Cumbria, shaping content across web, social, media, and campaigns while collaborating with operations and regional teams.

  • Influence annual programming and content strategy
  • Leverage audience insights to continually improve results

Job Description

Responsibilities

  • You’ll be responsible for letting people know about National Trust places in Cumbria and how they can visit, using your strong storytelling and content creation skills to take an audience-first approach.
  • You’ll deliver marketing and communications activity that supports key seasonal campaigns and deepens connection with the National Trust.
  • Working closely with property operational teams, visitor experience colleagues and regional communications specialists, you’ll follow an annual programming calendar and create compelling content across a range of channels.
  • Your day-to-day work will cover things like creating new content on our web pages, making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials, and writing and distributing press releases.
  • You’ll use audience insight, evaluation and emerging trends to shape activity, identify opportunities and continually improve results.
  • We’re looking for someone who is self-motivated, creative and able to build strong relationships with a wide range of stakeholders, ensuring communications are coordinated, impactful and aligned with the National Trust brand.
  • This is a hybrid role, combining on-site working days with some home working.
  • You will be expected to travel to different National Trust properties across Cumbria.

Requirements

  • familiar and confident with a range of communications and marketing channels, including digital and social media
  • strong written and verbal communication skills
  • a good team player, who can build strong relationships both internally and externally
  • skilled in working with IT (including Microsoft Office)
  • well organised, able to work under your own initiative and manage multiple priorities

Benefits

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme (for roles that meet the salary criteria)
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places
National Trust logo

National Trust

We all have a place we love. A place that inspires us. A place with its own unique and particular atmosphere. We were created to help people make the most of these very special places - and the good things that come from them.We're independent of Government and receive no direct grant or subsidy for our core work. Instead, our future depends on the active support and generosity of 5.8 million members, 20 million visitors, 60,000 volunteers and over 11000 people who work with us (as well as thousands who help us seasonally), as well as benefactors, tenants and other partners.Today, we're Europe's largest conservation organisation, with huge - and incredibly varied - responsibilities. We protect and welcome everyone to explore and enjoy some 709 miles of coastline, 250,000 hectares of land of outstanding natural beauty, 104 nature reserves, 6 World Heritage Sites. We also look after spectacular houses and gardens and one of the world’s largest and most significant holdings of fine art and heritage objects.We want every one of our visitors to enjoy these amazing places and have an experience they'll never forget. We want them to try something they've never tried before, to gain a unique glimpse into the past and, ultimately, to love these special places as much as we do. To find out more about how to become a part of this have a look at www.nationaltrustjobs.org.uk

Swindon, England, GBR
9.2K employees (650 in marketing)

Marketing Team

Marketing Team Size
397 (4% of company)
Median Career Experience
14.5 years
Median Tenure
8.1 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
114.6K
Traffic Source Mix
Search
66.7%
Direct
28.3%
Referral
3.9%
Social
0.6%
Paid
0.4%

Headcount Trend

Current headcount: ~9.2K
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Communications & Marketing Officer

National Trust · Ambleside, Cumbria, UK · Hybrid