Responsibilities

• 1. Work independently or with the assistance of others to plan, schedule, coordinate and complete duties that are applicable to implementing the education and public participation requirements of the storm water permit, including but not limited to: preparing and distributing educational materials, preparing for and making public presentations, creating and leading training sessions, developing and implementing public participation activities or workshops, writing newsletter articles, and preparing press releases and conducting interview with the media, as needed to meet storm water permit goals. Each educational and public participation initiative must be designed to fit the needs and expectations of the target audience(s) and comply with the measurable goals listed in the storm water permit.
• 2. Coordinate, document and track pertinent storm water management program data to meet the information and reporting needs of the City and the Minnesota Pollution Control Agency using tools such as ArcMap, ASIST (the complaint tracking database), the education tracking database, various spreadsheets, and/or surveys. Extract clippings of storm water articles and ads from local publications and enter them into the education database.
• 3. Develop, update and retrieve data from new or existing electronic and manual sources (such as documents, spreadsheets and databases) to support the document assigned activities. Analyze the data, reviewing it for accuracy and completeness; research questionable entries, initiate corrective measures, and prepare summary data sets and reports, as directed.
• 4. Act as a liaison between the City and its target audiences, including other departments and agencies involved in water resource protection, in the development of program materials, delivery methods, and evaluations of program success.
• 5. Schedule, facilitate or participate in, and document proceedings of meetings related to assigned duties.
• 6. Maintain the storm water web site, information kiosks, storm water postings, and the storm water supply and educational material inventories.
• 7. Coordinate with other Storm Water utility team members to assess priorities, provide cost estimates for developing budgets, update the Storm Water Pollution Prevention Program, provide continuous process improvement, and provide backup support as needed to ensure the most effective use of available resources.
• 8. Assist in the promotion, review, and tracking of storm water utility fee credit applications and reports.
• 9. Develop and educational strategy to deal with encroachments on public storm water management lands and implement it, in conjunction with related ordinance development, signage plans, and enforcement activities.
• 10. Perform office duties needed to implement the education and the public participation programs, including, but not limited to: phone intake, e-mail communication, the preparation of individual or mass mailings in response to complaints, preparing legal notices, and electronic and manual filing.

Requirements

• Bachelor's degree in education, marketing, communication or an academic field related to natural resources, water resources, or watershed management. Plus, one year of experience that included the development and implementation of educational or public participation programs or activities, data collection, program tracking and assessment, and reporting.
• Demonstrated proficiency using MS Office products and related software required, including Word, Excel, Access, Publisher, and Outlook. Ability to conduct internet-based research, assess other similar programs with comparable goals, and extract information, and ideas appropriate for application in Rochester.
• Valid MN driver's license required

Preferred

• Post-bachelor's degree training or advanced degree in science or environmental education, social or behavioral marketing, or an academic field related to natural resources, water resources, or watershed management.
• Experience in non-traditional educational settings and with target audiences of all ages and backgrounds and in preparing effectively designed printed materials.
• Ability to prepare and present educational materials in languages understood by Hispanics, Hmong, and/or Somali immigrants.
• Ability to use the following software products or their equivalent: ESRI ArcMap, InDesign, Quark, Adobe Illustrator, and Team Site.

Benefits

• KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of educational, social marketing, public communication, and facilitation principles
• Knowledge of design fundamentals for preparing printed materials
• Knowledge of storm water management principles and regulatory requirements
• Skilled in effective and persuasive oral and written communications, including effective us of phone and e-mail
• Skilled in the proper use of spelling, punctuation, sentence structure, and grammar
• Skilled in operating a computer and utilizing the City's chosen software applications
• Skilled in data input, management, and evaluation
• Ability to organize and retrieve records and prepare concise and accurate reports
• Ability to follow instructions and prescribed procedures