Responsibilities

• Develop and execute integrated communications strategies for Madison House and Public Service Pathways.
• Ensure consistent voice, branding, and messaging across all platforms and audiences.
• Collaborate with UVA communications partners to align with institutional priorities and guidelines.
• Track performance metrics and continuously refine communications approaches.
• Lead creation of compelling content across platforms, including websites, newsletters, social media, and print materials.
• Produce the Madison House annual report and contribute to institutional reports and impact narratives.
• Capture and elevate stories of student leadership, alumni engagement, and community partnerships.
• Manage press outreach and serve as a primary media contact.
• Oversee content and strategy for: Madison House website; UVA Public Service website (in collaboration with partners e.g. Division of Student Affairs); Social media channels.
• Produce newsletters and targeted communications, including multiple biweekly PSP newsletters across student cohorts.

Requirements

• Bachelor’s degree
• At least 3 years of experience in communications, marketing, or public relations
• Excellent writing, editing, and project management skills with strong attention to detail
• Experience with digital tools (e.g., Canva, Adobe Creative Cloud, Salesforce Agentforce Marketing, CMS platforms, email marketing systems)
• Strong organizational skills and ability to manage multiple priorities
• Commitment to community-centered communication practices
• Availability for occasional evenings and weekends

Preferred

• Advanced degree in Communications, Public Relations, Journalism, Higher Education, or a related field
• 5+ years of relevant experience in higher education or nonprofit settings
• Experience supervising students or volunteers
• Familiarity with student engagement and university environments
• Experience with media relations and press outreach
• Experience contributing to grant writing or impact storytelling