Responsibilities

• Executive communications: Support leaders with talking points, presentations, remarks, internal updates, and other communications that bring the company’s priorities and perspective to life
• Thought leadership: Identify opportunities and develop compelling narratives, bylines, speaking materials, and other communications that position Nextdoor and its leaders as voices on community, trust, technology, and the future of connection
• Product communications: Partner with product, marketing, and cross-functional teams to translate product news and company priorities into clear, audience-focused messaging for launches, updates, and key moments
• Internal communications: Help plan and deliver all-company meetings, employee communications, leadership updates, change-management materials, and other initiatives that keep employees informed and engaged
• Media and external communications: Contribute to media strategies, pitches, briefings, reactive communications, and other external moments that strengthen Nextdoor’s reputation
• Media relations execution: Build and maintain media lists, pitch reporters directly, staff briefings, and track, report, and socialize coverage. Produce press kits, briefing books, and post-moment wrap-ups
• Integrated communications planning: Build and manage communications plans, timelines, workflows, and measurement across multiple workstreams, ensuring the right audiences receive the right message at the right time
• Cross-functional partnership: Develop strong relationships across the company, gather insights from subject-matter experts, and bring clarity and momentum to communications projects from strategy through execution
• Generalist communications support: Move fluidly across communications disciplines and workflows, bringing sound judgment, strong writing, organization, and initiative to whatever the team and business need most

Requirements

• Strong judgment and executive presence, including the ability to advise senior leaders, handle sensitive information, and navigate fast-moving situations with discretion
• A proactive, resourceful working style. You're comfortable in ambiguity, can juggle multiple priorities, and naturally move toward wherever the team needs the most help
• Exceptional writer and editor who can turn complex business, product, and technology topics into thought leadership bylines, executive social posts, and other external content that reads as clear and compelling, and not too corporate.
• Around 5-7 years of communications experience, with agency or agency-adjacent experience strongly preferred. We're looking for someone who has carried several accounts or workstreams at once, written convincingly in a brand voice that wasn't their own, gotten smart on an unfamiliar category fast enough to pitch it inside of a week, and turned around strong work on short notice without a fully scoped brief
• Direct experience supporting senior executives and developing communications for leadership, thought leadership, product launches, internal audiences, and external stakeholders is a plus
• Experience building communications strategies and managing projects from brief through execution and measurement
• A collaborative style and the ability to build trust quickly with partners across product, marketing, policy, legal, people, and other functions
• Practical fluency with AI tools and workflows, including using generative AI to support research, brainstorming, drafting, editing, audience adaptation, and communications planning, with sound judgment around accuracy, privacy, bias, confidentiality, and brand voice
• Experience supporting communications for a public company, including earnings cycles, quiet periods, and disclosure-sensitive language, is a strong plus
• Comfort managing several stakeholders with competing timelines, and the instinct to drive a project forward rather than wait for direction

Benefits

• We have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee-only plan option, and we also provide a OneMedical membership for concierge care.