Responsibilities

• Coordinate with Department Director and senior staff on all media requests including but not limited to press releases, media advisories, press conferences, targeted story placement, interviews, and media inquiries, etc., shaping the City’s message and completing requests in a timely manner.
• Coordinate with other communications personnel across City departments to respond and deliver a consistent message to media inquiries.
• Develop and maintain crisis communication protocols including rapid response frameworks across departments to ensure complex operational responses are clearly communicated to the public and stakeholders.
• Develop communications and marketing plans to support program goals and identify appropriate vehicles for reaching target audiences.
• Write, edit, and produce content for the organization’s print publications, brochures, fact sheets, email marketing, and websites.
• Develop an outreach campaign to educate and convey targeted messages to the public.
• Promote the department’s programs and initiatives among City stakeholders locally and regionally.
• Research, evaluate, and implement best practices for delivering messages to Detroit residents.
• Ensure communications from the department are written and disseminated with the intended audience in mind.
• Create and oversee communication efforts on social media outlets such as Facebook, X, Bluesky, LinkedIn, YouTube, and Instagram.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, Public Administration, or a related field of study.
• Minimum five (5) years’ progressively responsible experience in communications, public affairs or related field, that includes managing clients, projects or people.
• Demonstrated experience developing and executing communications strategies for a government agency, nonprofit, or complex organization serving diverse populations.
• Strong writing, editing, and storytelling skills across multiple formats and platforms.
• Experience managing crisis communications or rapid-response media situations.
• Proficiency with content management systems, email marketing tools, and social media management platforms.
• Ability to work effectively across departments, with elected officials, community partners, and media.

Preferred

• Familiarity with issues related to public health, homelessness, housing instability, or human services strongly preferred.
• Knowledge of marketing principles and practices including social media.
• Knowledge of best practices and techniques of public information, public relations, advertising, and marketing.
• Skill in project management.
• Skill in communicating both orally and in writing to convey public and sensitive information clearly and effectively.

Benefits

• HEALTH Medical - Eligible for hospital, surgical, and prescription drug benefits. Dental Vision
• INSURANCE Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent. Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
• PAID TIME OFF Sick Leave Vacation Holidays
• OTHER LEAVE BENEFITSThe City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,
• RETIREMENT BENEFITSCity Employees Retirement SystemAs a regular City employee you automatically become a member of the General Retirement System.This entitles you to a retirement allowance after:• Completion of thirty (30) years of service;- At age sixty (60) if you have at least ten (10) years of service, or - At age sixty-five (65) with eight (8) years of service.• In the event of disability, other eligibility rules apply);- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;• Employees are vested after ten (10) years of service, regardless of age. ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.