Responsibilities

• Manages the Agency’s social media platforms, including content creation, scheduling, engagement, and performance tracking.
• Oversees and provides technical direction to internal paraprofessional communications staff to ensure efficient workflow, timely project delivery, and quality control.
• Administers and manages contracts with third-party communications and public information consultants; negotiates contract terms and conditions; manages projects to ensure work products are consistent with contract provisions; and reviews and approves consultant invoices.
• Writes and edits a range of communications materials including newsletters, website content, speeches, talking points, reports, and announcements.
• Leads production of internal and external newsletters from editorial planning through distribution.
• Supports executive communications by drafting content for the CEO and leadership as assigned.
• Coordinates communications projects and messaging across departments to ensure alignment and clarity.
• Assists with communications support for events, announcements, and agency initiatives.

Requirements

• Five (5) years of increasingly responsible professional experience managing the full life cycle of communications programs and/or projects from conceptualization to execution.
• A bachelor’s degree in journalism, public relations, communications, or a closely related field. A Master’s degree may be substituted for an additional year of required experience.
• A degree is not required and additional relevant work experience may be substituted to meet the college coursework/bachelor's degree standard.
• Knowledge of social media platforms and analytics tools (e.g., LinkedIn, Instagram, Facebook) and familiarity with scheduling/management tools such as Hootsuite, Sprout Social, or similar platforms.
• Email marketing and newsletter platforms (e.g., Mailchimp, Constant Contact, GovDelivery, or similar tools), including campaign development and performance tracking.
• Updating and managing website content using content management systems (CMS) such as WordPress, Drupal, or similar platforms.
• Basic graphic design tools (e.g., Canva, Adobe Creative Suite, or similar) for creating simple, visually engaging graphics and digital content.
• Digital engagement metrics (e.g., reach, impressions, open rates, click-through rates) and using data to inform communications decisions.
• Collaboration and project management tools (e.g., Microsoft 365, SharePoint, Teams, Asana, Trello, or similar) to support workflow coordination and team productivity.
• Digital communications best practices, including audience engagement, accessibility, and content optimization across platforms.

Benefits

• We offer a comprehensive benefits package with health care options to meet the diverse needs of our employees and their families. These benefits include but are not limited to Medical, Dental, & Vision Coverage, $1,500 credit per year to spend on benefits, Health and Dependent Care Flexible Spending Accounts (FSAs), Employer Paid & Voluntary Life & AD&D Insurance, Long-Term Disability Insurance, Retirement Plans including the ACERA Pension Plan, Commuter Benefits, Employee Assistance Plan and more.
• We also offer paid vacation, paid time off and sick time. We have 17 paid holidays including the week between Christmas Day and New Year's Day as paid time off.